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Email Related Issues

Topic:

attachments

Posted by: annie r.      9 Aug 2008 @ 19:59
attachments

i have a windows vista wireless ap top and i can send emails but my attachments do not go can anyone help me

Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      9 Aug 2008 @ 21:16
RE: attachments

That is very curious! Are you using the Windows Mail email program that comes with Vista? Can you view the attachments if you look at the emails in your Sent folder? What happens if you send an email with an attachment to yourself? Who is your email account provider?

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Reply by: annie r.      10 Aug 2008 @ 16:11
RE: attachments

hi thanks for your reply i have sent something to myself and it did not come through words do but no pictures any ideas

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Reply by: annie r.      10 Aug 2008 @ 16:51
RE: attachments

i have sent one to myself and the attchment did not appear words do but no pictures any ideas

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      10 Aug 2008 @ 17:36
RE: attachments

thanks for that but we still need more information
1) which ISP are you using?
2) who is your e-mail provider?
3) what program are you using to send e-mail? Are you using Outlook Express? Windows Live mail? Webmail? Something else?
4) What antivirus and firewall programs are you running (if any)?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      10 Aug 2008 @ 18:10
RE: attachments

Annie R. I'm sorry but you need to explain yourself more clearly (even some punctuation would help) and provide more information to stand a chance of getting help via this free forum. Otherwise, I'm sure a PCIQ IT Professional can helpf you if you want to call one out.

Jon, "Outlook Express" is called "Windows Mail" on Vista. Except, of course, it's not quite the same program.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      10 Aug 2008 @ 18:18
RE: attachments

but there's Live Mail as well from Microsoft (OK I made a mistake - its not WINDOWS Live Mail...)

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Reply by: annie r.      10 Aug 2008 @ 18:48
RE: attachments

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Reply by: annie r.      10 Aug 2008 @ 18:55
RE: attachments

thanks for the replies to the bloke who was pickie about my puncuation sorry we are not all perfect to all others my provider is tslk talk any one out there who can help

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      10 Aug 2008 @ 20:11
RE: attachments

Perhaps it is my advanced age but I genuinely find it difficult to read a message without any punctuation.

So, we know that you have Vista and use Talk Talk but we don't know if you are using an email program or some form of web mail. I don't think we are going to make any progress unless you tell us, Annie

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Reply by: annie r.      11 Aug 2008 @ 16:15
RE: attachments

hi well lets start again i have a lap top , my proivder is talk talk and i send my emails through them , it was ok up to about 6 weeks ago then people started saying nothing was appearing i believe it could be something to do with my settings , if it is is it possiable to sort it out myself or is it something i need a pro for .

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      11 Aug 2008 @ 19:27
RE: attachments

There are many different ways you can send an email. You could use the built-in program Windows Mail on your computer; or you could be using a different email program installed on your computer; or you could be using TalkTalk webmail via your web browser (which could be Internet Explorer or it could be something different).

If you can describe exactly what you do, which program you use, how you attach the files, what error messages (if any) there are then we might be able to help. But a call out would probably be quicker and simpler.

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Reply by: annie  r.      11 Aug 2008 @ 20:25
RE: attachments

hi alan thanks for the replies i am not that sure about computers i only use them for surfing the net and emailing so it is proberley the best thing to get someone to look at it for me

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Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      22 Aug 2008 @ 17:35
RE: attachments

It could be a setting in the PC or browser which is blocking potentially harmful attachments. Check near the top of the screen, is there any warning that "Windows has blocked attachments...." or similar?

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Reply by: annie r.      22 Aug 2008 @ 20:21
RE: attachments

hi no i have no warning signs on the bar to say anything ,i also think it is my settings but i do not konw how to rectify it any ideas

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Reply by: annie r.      22 Aug 2008 @ 20:26
RE: attachments

thanks alan i have nothing on my bar i think it is the settings but not sure what to do to mend it

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      22 Aug 2008 @ 22:33
RE: attachments

Hi Annie. I think you have to do what you said you would do on 11th August, which is to get somebody out to mend your computer for you. Go to the PCIQ home page at www.pciq.com , click the link that says Get Support, fill out the form and someone will contact you.

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