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Email Related Issues

Topic:

Email alert

Posted by: Linda  S.      24 Jun 2009 @ 16:40
Email alert

I am new to world of computers.How do I get an alert to let me know when I have mail, so that I dont have to keep opening Windows Mail? Have Windows Vista.

Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      24 Jun 2009 @ 17:56
RE: Email alert

You don't have to keep opening Windows Mail, you just open it once then leave it running in the background.

Open Windows Mail. Click 'Tools', then 'Options'. On the 'General' tab under 'Send/Receive Messages' make sure the 'Play sound when new messages arrive' option is ticked and the 'Check for new messages every ...' option is ticked. Select the frequency you want, maybe every 5 or 10 minutes? Close the 'Options' window. Minimize Windows Mail. Make sure your speakers are on.

Windows Mail will check for messages at the interval you specified and play a sound when one arrives.

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Reply by: Linda S.      24 Jun 2009 @ 18:38
RE: Email alert

Alan B Cambridge.Thanks.Boxes were already ticked.
It does ping when mail comes through but only when mailbox is open.I would like something to appear on the desktop when the mailbox is closed.e.g."YOU HAVE MAIL" or symbol or something similar.Is that possible?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      24 Jun 2009 @ 19:01
RE: Email alert

Well, yes, it IS possible but rather pointless. You would need a program that is running all the time in the background, periodically goes online and checks your mailbox and tells you when new mail arrives. Windows Mail will do all of these things AND it will actually show you your email as well!

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Reply by: Linda S.      24 Jun 2009 @ 19:29
RE: Email alert

Alan, Did say I was new to all this.I just didnt want to have mail box open all the time.Alert sound only happens when mailbox is open, not when closed!Ive obviously been watching too much TV. Saw it in film "You have mail", didnt realise you had to install special prog.Thanks anyway.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      24 Jun 2009 @ 20:11
RE: Email alert

Sorry Linda, real life often falls a bit short of the movies.

If you REALLY want to get close, you could try something like the program here http://download.cnet.com/You-ve-Got-Mail/3000-2369_4-10333930.html . However you would have to download it, install it, set it up with details of your email account(s) and, since the download is a 30-day free trial, ultimately pay for it.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      24 Jun 2009 @ 20:15
RE: Email alert

Oh, actually here is another program that does the same thing, is more highly rated and is free: http://download.cnet.com/POP-Peeper/3000-2369_4-10069858.html?tag=mncol;pop . You would still have to do all the set-up, however.

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Reply by: Linda S.      24 Jun 2009 @ 21:06
RE: Email alert

Alan B. True words,probably a simple set up in USA or already installed.Ile keep your recommendation on file as I am not experienced enough to set up yet.Your comments were appreciated!

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      24 Jun 2009 @ 21:33
RE: Email alert

IF your e-mail is an MSN or Hotmail account, and IF you use Windows mail, and IF you have Windows Messenger running and logged into the same account, then Messenger can give a visual indication of new mail (not audio). But you'd need to have messenger running all the time - which from my point of view would be a pain

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      25 Jun 2009 @ 08:10
RE: Email alert

We are getting a bit technical here but I don't think Jon's advice is possible to follow (see http://support.microsoft.com/kb/926374).

There are two very similar email programs. One is called 'Windows Mail'. It comes as part of Vista only. The other is called 'Windows Live Mail'. This will run on XP, Vista and the forthcoming version of Windows, 'Windows 7'. You can download and run 'Windows Live Mail' for free. It has more facilities than 'Windows Mail' including the ability to download messages form a Hotmail account. For all I know, it can do the pop-up notifiers that Linda wants as well.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      25 Jun 2009 @ 09:05
RE: Email alert

sorry - I meant Live Mail

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Reply by: Linda S.      25 Jun 2009 @ 11:40
RE: Email alert

Thanks Alan and Jon.You have convinced me to give up on this.Thought it would be simple,just a click of a few buttons.I am a complete novice.Have used computers before, but they were already set up.Cant believe that Advent dont supply details of the keyboard.Im not sure what allthe F buttons do as have never had to use before.No doubt ile learn!!!!

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Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      26 Jun 2009 @ 11:17
RE: Email alert

What the F buttons do varies by program. It is up to the person who wrote the program to decide and write the code accordingly. Having said that, there are some conventions which most ( but not all) programs follow. For example, F1 will normally take you to the Help screens. F5 will normally refresh a screen.

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Reply by: Linda S.      26 Jun 2009 @ 12:44
RE: Email alert

These are the symbols on my F buttons: F1-The moon.F2-a fan.F3-speaker with line through it.F4 pc and laptop.F5-speaker.F6-bigger speaker.F7-sun and +.F8-sun and -.F9-pc with line through.F10 is wireless.F11-video camera.F12 is blank. Any ideas, anyone.Advent 5712 laptop.

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Reply by: Kwesi T. PCIQ IT ProfessionalIT Professional in Hemel Hempstead, HP1      26 Jun 2009 @ 16:07
RE: Email alert

Hi Linda, hope this answers your question. You may want to contact your supplier & ask where you can download the owners manual.


These are the symbols on my F buttons:
F1-The moon. Enters the Sleep Mode.
F2-a fan.Enters the silent mode
F3-speaker with line through it. Mute the system volume
F4 pc and laptop. Changes Display Mode: LCD-only, VGAonly,LCD/VGA simultaneously
F5-speaker.Decreases the speaker volume.
F6-bigger speaker. Increases the speaker volume.
F7-sun and +. Increases the brightness level.
F8-sun and -. Decreases the brightness level.
F9-pc with line through. Enable/Disable the Touchpad
F10 is wireless.
F11-video camera.
F12 is blank.
Any ideas, anyone.Advent 5712 laptop.

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Reply by: Linda S.      26 Jun 2009 @ 17:21
RE: Email alert

Kwesi, thanks. Have been told that F1 is Help{what i need a lot of right now!} and F5 is refresh.Am I the only person with a 5712? Got from Currys, must be an old model!

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      26 Jun 2009 @ 17:38
RE: Email alert

"Advent" is not an real computer manufacturer but a fictitious one invented by the DSG Group, who own Currys and also Dixons and PC World. Advent computers are made by a range of different manufacturuers and rebadged by DSG. Support for 'Advent' computers is supposed to be provided by DSG's own people, styled 'The Tech Guys'. If you want to do it yourself it is often better to identify the true manufacturer and what they call your model, then refer to their web site. Jon S. always seems particularly knowledgeable in this area.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      26 Jun 2009 @ 21:40
RE: Email alert

This one appears to be an ECS U51IL1
I'm guessing that the U model number indicates it actually comes from their Uniwill range, but so far I cannot find a support page for it on the ECS site (but thats no surprise as a lot of the Uniwills are missing). No even the guys at UKTSupport have found a site yet

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Reply by: Linda S.      26 Jun 2009 @ 21:59
RE: Email alert

I have a programme on my computer called Tech Guys,but, when you get through, you have to pay £43 by credit card to talk to them!They have got to be joking!!!Currys told me that Advent was a good laptop, American Co, although when I asked questions, they didnt seem to know the answer.When I asked if a manual came with it, they said no computers nowdays have manuals. Tried web to find one, no luck.How do they expect people who are new to computers to work out how to use them.Have R.Digest books, but they dont explain the workings and assume you already know that! It looks like its trial and error!!!!

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      26 Jun 2009 @ 22:54
RE: Email alert

The Tech Guys support page for that model is at

http://support.thetechguys.com/layout.aspx?ID={b78223e9-0586-4174-9219-08c1913322ca}&CatID={47b9baa7-9cb2-4011-ade0-72f5abfe5f0c}

You can download manuals there,though they wont tell you much

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Reply by: Linda S.      26 Jun 2009 @ 23:19
RE: Email alert

Its me again, re email alerts. Just been through to Microsoft Communities and there are 4 guys trying to find out how to get the revolving envelope alert for email, and one who wants a few seconds of classical music to alert him. We must all be watching the same films!Alan B& Jon S.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      27 Jun 2009 @ 00:47
RE: Email alert

I saw the film "You've got Mail" some years ago but I have never yet seen a computer that gives the same "You've got mail" indicator as the one in the film. Computers in films can do all sorts of wonderful things that real computers can't manage. In this instance I imagine you could come very close to the effect in the film if you tried hard to recreate it but what you see is a film effect, not the way a real PC normally behaves.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      27 Jun 2009 @ 08:21
RE: Email alert

try this
http://www.officialwindowsmagazine.com/05582469250992644558/winmailtray-utility-adds-a-tray-icon-for-windows-mail.html

you'll still have to have Windows Mail running all the time, but it enables you to reduce it to just an icon in the system tray
Caveat here: I have NOT used this software, so have no idea of how good it is

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Reply by: Linda S.      27 Jun 2009 @ 12:04
RE: Email alert

Jon S & Alan B I found a safe site which had email notifications, i.e. a dog running on screen and barking, a butterfly flying across the screen. I downloaded this mail acc.it was free!BUT when i got to the automatic configuring part in the Wizard, it came up with box saying, settings already taken. I have windows mail, which i wanted to keep as well as the other one. I could send mail, but not receive. Is it not possible to have 2 different mail accs?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      27 Jun 2009 @ 13:45
RE: Email alert

2,3,4,5... as many email accounts as you like. But there are a few catches:

You may be restricted in the number of email accounts you can have with any one provider, but you can use multiple providers.

If you download emails to your computer (using a program like Windows Mail) you usually need to use the outgoing mail server belonging to your ISP to send emails. You can receive from any email server. This makes setting up your email account details slightly more complicated.

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Reply by:  .      27 Jun 2009 @ 14:00
RE: Email alert

Alan B. Many thanks for replying yet again. I have 2 email accounts, but can have up to 5 with server.I retried the configuration manually and it seems to have worked.When this notificaion of your reply came through, I had 2 butterflies fly across the screen with an envelope.Dont ask me how i did it, or even if it will keep on working. It may be a fluke, knowing my luck.Ile keep you posted.By the way, i could choose a dog, bird or waiter to deliver the envelope!!!!!!!!!!!!

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Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      27 Jun 2009 @ 16:03
RE: Email alert

Do you want to share the name and download location of this software with us? I fancy butterflies on my screen now!

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Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      27 Jun 2009 @ 16:04
RE: Email alert

It's not "Incredimail" by any chance is it?

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Reply by: Linda S.      27 Jun 2009 @ 16:31
RE: Email alert

Yes, Robin is right!I went on site www.chrysanth.com then went through to incredimail.You can download for free and it is a safe site.If you dont fancy Butterflies you can have a waiter bring your envelope, also other options.Background pictures, sound and animation. They provide some free if you want more options you have to pay. The free options are fine though. The mail box is minimized to the task bar and when you have mail a symbol of your choice either flies,bounces,jumps onto desktop and stays there till you open it.You can even send music with your email,or a kiss or animated flower or animal etc.I think its great,then im only a female!

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Reply by: Linda S.      27 Jun 2009 @ 17:16
RE: Email alert

Please let me know when you all have butterflies, dogs,waiters,birds flying onto your screens with an envelope.Thanks to everybody that gave me info about my computer, I know it must have been a "pain" to all you experts.No doubt, as I'm a novice I will be back with more questions, I hope you will all still be there to help?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      27 Jun 2009 @ 17:22
RE: Email alert

Its junk software and you are better off without it.

Incredimail issues

1) its linked to a bunch of rogue programs that slow the machine down and introduce spyware to the system
2) Incredimail has timeout issues connecting to some ISP e-mail accounts (Tiscali for one)
3) A lot of spam filters detect the junk pictures it adds to the e-mail as spam or malware and block the messages.
4) Some ISPs used to block Inredimail mails for the same reason (note sure if they still do)
5) Most importantly, while you can import user account settings and mail into Incredimail, you CANNOT EXPORT them back out to another program. So once you make the move, you're trapped into the program
6) From a personal point of view, because of the junk images associated with incredimail I delete ALL such mails on receipt without reading them. Getting e-mails formatted in HTML is bad enough. Getting them with non-standard HTML with incorporated spam and junk I will not tolerate. If someone is inconsiderate to mail me using Incredimail, I don't want to read it.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      27 Jun 2009 @ 17:34
RE: Email alert

extracts from the Wikipedia article on Incredimail

he IncrediMail client stores what the policy refers to as "General Usage Patterns," including "the number of messages that a user sends; the number of messages that are read; what elements of the service are most often used; user log-in dates and time; and message size data." No personal data is collected, and the above collected data is used to improve the product and "conduct and publish aggregate, anonymous, market research results


Verbiage from the EULA Incredimail users must accept in order to install the program is also a source of controversy, as this EULA provision at one time specifically granted the Incredimail corporation "an unrestricted, perpetual, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute" any email sent using the program itself. This text has since been modified to restrict these rights grants more reasonably to unsolicited email sent to the Incredimail corporation. However the current EULA allows Incredimail to change the EULA at any time ‘without notice or release of new software’ allowing Incredimail to do whatever they wish with users data without asking permissions beforehand.

Verbiage from the EULA Incredimail users must accept in order to install the program is also a source of controversy, as this EULA provision at one time specifically granted the Incredimail corporation "an unrestricted, perpetual, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute" any email sent using the program itself. This text has since been modified to restrict these rights grants more reasonably to unsolicited email sent to the Incredimail corporation. However the current EULA allows Incredimail to change the EULA at any time ‘without notice or release of new software’ allowing Incredimail to do whatever they wish with users data without asking permissions beforehand.

n addition, Incredimail makes extensive use of the registry and system directories which is not properly rolled back with its uninstallation script. This has frequently required manual registry edits to fix the damage if a user decided later to remove the program

Furthermore, unlike the majority of email clients, IncrediMail stores its data in a proprietary format and does not provide any mechanism to export data to standard formats or programs. This is a form of vendor lock-in and makes it hard for users to switch to retain their data when switching to another email client.

hopefully thats enough to encourage you to dump this spam program before you get too tied into it

if its not, think on this further extract
"IncrediMail Xe is an advertising-supported email client for the Microsoft Windows operating system by IncrediMail Ltd that offers the ability to add e-mail backgrounds, Emoticons, Ecards, Sounds, Animations, and 3D effects from directly within the client. The program supports standard POP3 and IMAP4 mail protocols. HTML mail formatting is supported and heavily marketed as one of the program's strong points."
If anyone sends me e-mail with "e-mail backgrounds, Emoticons, Ecards, Sounds, Animations, and 3D effects" they get told where to go, very rapidly. Most people I know think the same way. What may appear to be a fun gimmick is actually a tiresome PITA

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Reply by: Linda S.      27 Jun 2009 @ 17:36
RE: Email alert

Jon S. You are the professional and I take on board what you said, although I dont fully understand it.I havn't so far, had anything untoward happen. If it does, then I can uninstall. I still have my Windows Mail.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      27 Jun 2009 @ 17:39
RE: Email alert

no that the point - you can't uninstall without losing all the e-mails and contacts you have stored in Incredimail
The program ties you in so that you cannot abandon it without a real degree of pain
Don't go anywhere near it

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Reply by: Linda S.      27 Jun 2009 @ 17:56
RE: Email alert

Can it remove contacts from my Windows Mail, as I have duplicates there? My computer is not used for business!

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      27 Jun 2009 @ 18:16
RE: Email alert

"Beware of Geeks bearing gifts"

You really need to be very careful about what you download from the internet. You can find plenty of good reputable programs and plenty of bad disreputable ones also. My experience of dealing with Incredimail on client computers is that it is troublesome - I would not recommend it.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      27 Jun 2009 @ 21:23
RE: Email alert

"Can it remove contacts from my Windows Mail,"
No it can't. Nor can it remove any mails you have in Windows Mail
The problem is that any new mails or contacts you add to Incredisnail cannot be transferred back out. You cannot change to another mail program without losing anything you've added

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Reply by: Linda S.      28 Jun 2009 @ 10:51
RE: Email alert

Alan B. How can I tell if a programme is a reputable one or disreputable one?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      30 Jun 2009 @ 01:16
RE: Email alert

Not easily
Try Googling it and see what other people say about it
You could try posting here (or on other similar Forums) and see what other people say
However as a general rule its best to assume you don't get anything for nowt. Nearly all free programs have some kind of malware with them UNLESS they are clearly advertised as being "Open Source" software
Examples are
Mozilla Firefox Browser
Open Office business suite
CDBurnerXP
7-Zip
Thats not by any means a full list - there are hundreds of OpenSource applications

There are a few safe free commercial applications, however they mainly fall into two camps
1) free antivirus and security programs such as those from AVG or Avast!
2) media playing software such as Apple Quicktime or Realplayer

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      30 Jun 2009 @ 07:54
RE: Email alert

I prefer to take a less pessimistic view than Jon S. There is plenty of good free software available, not all of it open source. Some sites that store collections of such software claim that their contents are vetted for malware. I take such claims with a pinch of salt and also check any file I download with my own security software before installing it.

In the case of Incredimail, a quick reference to Wkipedia would have revealed the bad aspects http://en.wikipedia.org/wiki/IncrediMail . See the Controversy section at the bottom of the entry (and bear in mind that much of the entry will most likely have been written by Incredimail's authors).

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