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Topic:

access problems

Posted by: Samuel M.      12 Oct 2011 @ 09:50
access problems

During a download I was informed a few things would need disabled to complete download.. Afterwards I could not access internet or system restore saying disablement may be cause.
Please inform me how to retrieve my system restore as this could be overall cure.
Disabled parts were done by dowmload team.I cannot remember what they disabled.

Reply by: Cliff M. PCIQ IT ProfessionalIT Professional in Wednesbury, WS10      12 Oct 2011 @ 13:55
RE: access problems

Interesting.

Please confirm the version of Windows you are using and what you actually downloaded. Also please confirm exactly where the download was from.

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Reply by: samuel m.      12 Oct 2011 @ 14:08
RE: access problems

Windows7 home premium . Download was Samsung Kies from online site (which I cannot remember)but not Samsung website.
It disabled my security( Mcafee) as well but I enabled this again at Admin/ preference/event. I think a lot has been disabled here. I have also lost zero config at above where I configure and start wi fi for broadband internet. I do not know how to enable system restore which could be the solution.

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Reply by: Cliff M. PCIQ IT ProfessionalIT Professional in Wednesbury, WS10      12 Oct 2011 @ 15:54
RE: access problems

Thank you try the followiung and then try a system restore.

Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.

In the left pane, click System Protection. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.

Let us know how it goes.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      12 Oct 2011 @ 18:55
RE: access problems

I seem to remember one of my customers hitting a brick wall with compatibility issues with Win7 and Samsung Kies a few months ago. I can't remember the details though..

If you're going to have another go at installing it, download it from Samsung at
http://www.samsung.com/ca/support/mobilesoftwaremanual/mobilesoftwaremanual.do?page=MOBILE.SOFTWARE.MANUAL

Note the minimum system requirements


Windows XP, Windows Vista, Windows 7
(32/64bit are supported)

CPU Intel Core 2 Duo 2.0 GHz or above (recommended)

Minimum memory size
(RAM) 1.00 GB (recommended)

Free hard drive space
At least 500 MB (recommended)

Screen resolution 1024 x 768 (600), 32 bit or above

Required software
.Net Framework 3.5 SP1 or above,
Windows Media Player 10 or above,
DirectX 9.0C
* For Windows Mobile, ActiveSync (Windows XP) or Device Center (Windows Vista/7)

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Reply by: samuel m.      12 Oct 2011 @ 20:42
RE: access problems

I cannot reinstall keis until I get back on internet/system restore
I tried instructions above, when I got to system protection no drives appeared with note "could not scan for drivers, volume shadow copy used by system restore not working,view event logox81000202

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      12 Oct 2011 @ 21:04
RE: access problems

restart the machine
keep tapping the F8 key until you get a men
Select "repair my computer"
Read this

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Reply by: Samuel M.      12 Oct 2011 @ 22:29
RE: access problems

Before I got your reply Jon I went into admi/services and finding that most services had been disabled I put them all on to automatic and rebooted. On restarting I found that everything worked but I did a system restore to make sure everything was same as when no problems. Everything is fine now.
Any ideas what caused so man1y disablements?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      12 Oct 2011 @ 22:41
RE: access problems

possibly a virus
if you download software from random sites you run random risks
Next time download from the real site
And in the meantime scan the machine for malware

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