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Posted by: steve h.      26 Feb 2015 @ 21:26

my laptops curser has froze any ideas how to fix please

Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      28 Feb 2015 @ 19:05
RE: mouse

Is it just the mouse cursor, or has the keyboard frozen as well?

If both, hold down the on/off switch for about 12 seconds. That should shut it down. Restart, if it is still frozen, shutdown again by holding on/off for 12 seconds, remove battery, unplug the mains charger. Then hold on/off switch down for about 30 seconds, reconnect and retry.

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