Computer Repair and PC Support across the UK

As Featured in the Guardian

Free Computer Support Forum

Hardware Related Issues

Topic:

Re- Drivers

Posted by: Terry P.      3 Sep 2011 @ 10:29
Re- Drivers

I recently bought a second hand Time PC, model number 24919HM9004 but it has no sound whatsoever, have tried downloading a driver from the motherboards site but Windows say its unsigned & best that i delete, this is urgently required so any reply would be greatly appreciated ...Terry

Reply by: Cliff M. PCIQ IT ProfessionalIT Professional in Wednesbury, WS10      3 Sep 2011 @ 10:50
RE: Re- Drivers

Drivers are either very simple or a potential nightmare.

If as you say speed is of the essence download the driver from the motherboard site and run it at your own risk. Not being signed does not mean there is a problem with it it more likely means the motherboard manufacturer is unwilling to pay Microsoft.

If it works good. If not need to know details of the motherboard and your operating system.

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Terry P.      3 Sep 2011 @ 11:32
RE: Re- Drivers

Thanks Cliff, have attempted to download from the motherboards site but it comes up unreconised :-(, using XP Home & all the service packs are installed, the only info regarding the motherboard is .. MICRO-STAR INTERNATIONAL CO., LTD MS-7095 (Socket 478) if thats any use, thanks for taking the time to reply so prompt :-) .. Terry

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 14:38
RE: Re- Drivers

that model number doesn't make sense, doesn't match anything on the production database (format is wrong anyway) but Time DID use that motherboard. You can download manuals and drivers for it at
http://uk.msi.com/product/mb/P4MAM2-V.html#/?div=Driver&os=XP%2032

Its the MSI P4MAM2-V

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 14:41
RE: Re- Drivers

- sorry forgot to add, the sound driver is a VIA Smart5.1
You can get a generic driver from the VIA support site, but the MSI ones are likely to be optimised for the board. Get them from the link in the last post

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Cliff M. PCIQ IT ProfessionalIT Professional in Wednesbury, WS10      3 Sep 2011 @ 14:50
RE: Re- Drivers

OK. First things first.

Start - control panel - hardware - Device Manager.

I assume your audio hardware has a yellow question mark and you need a driver. If it's a yellow Exclamation mark that's different.

If its a yellow question mark download and try;

http://www.msi.com/product/mb/P4MAM2-V.html#/?div=Driver&os=XP%2032

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Terry P.      3 Sep 2011 @ 15:01
RE: Re- Drivers

Thanks Cliff & Jon much appreciated guys, will give both a scan & see what happens, will report back once i've either sorted it or the saga continues lol ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Terry P.      3 Sep 2011 @ 20:21
RE: Re- Drivers

I really do think we are getting there but still no sound :-( .. managed to download the drivers ok & my system say's its all working but on clicking 'CMI Audio Config' i now get an error messege 'Either the C-media audio hardware or driver was not installed correctly on your system. This function cannot be executed' please understand i am greener then green when it comes to things like this ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 21:08
RE: Re- Drivers

thats because theres no C_media chip on that machine. Its a VIA chip. Go to add/remove programs and uninstall any C-Media software. Then install the VIA sound drivers from that link I gave earlier

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Terry P.      3 Sep 2011 @ 21:41
RE: Re- Drivers

thanks Jon but thats another problem, nothing in Add/Remove, so done a search & nothing relevant show'd?? ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 22:29
RE: Re- Drivers

damn
that means you've fallen foul of the problem where windows update in XP finds the wrong drivers.
Only way round that is to go into device manager, find the entry for the sound chip and manually change it to the correct one using the device properties tab

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      3 Sep 2011 @ 22:47
RE: Re- Drivers

Well i'll give it a go (obviously) but watch this space lol..cheers Jon ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      3 Sep 2011 @ 22:58
RE: Re- Drivers

On Sound, Video & Game Controllers in Device Manager this is all thats in there ..

* Audio Codecs
* Legacy Audio Drivers
* Legacy Video Capture Devices
* Media Control Devices
* Video Codecs
* Vinyl AC'97 Codec Combo Driver (WDM)

so do i delete any of this? ...

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 23:06
RE: Re- Drivers

thats correct. Nothing to change there - the Vinyl codec is the correct one.
In that case the drivers are installed, but you're probably using the wrong controls. Ignore the C-media control completely. Are there any other mixer / volume controls visible in the system tray? Or in Control Panel?

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      3 Sep 2011 @ 23:18
RE: Re- Drivers

opened up Control Panel & there is *CMI Audio Config on opening that it says it cant be executed but then on a seperate tab is Sounds & Audio Devices & on opening that it says Vinyl AC'97 Codec Combo Driver (WDM) so clicked on Properties & it says its all working ok ..i'm going stir crazy here lol ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 23:35
RE: Re- Drivers

then back to basics - check volume / mute / power on the speakers / whether its plugged in....

90% of sound issues are basic errors like that

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      3 Sep 2011 @ 23:41
RE: Re- Drivers

so i'm back to that familiar square one, have tried the speakers on my old PC & worked fine & all plugged in & not muted ...cheers for everything Jon ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 23:56
RE: Re- Drivers

just a thought....does this machine have a front audio panel? If not, the front panel header on the motherboard has to be jumpered to enable sound from the rear ports
Dowonload the manual and check page 9 - where it says "MSI reminds you.."

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Sep 2011 @ 23:57
RE: Re- Drivers

"MSI Reminds You...
If you do not want to connect to the front audio header, pins 5 & 6, 9 & 10 have to be jumpered in
order to have signal output directed to the rear audio ports. Otherwise, the Line-Out connector on
the back panel will not function."

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      4 Sep 2011 @ 00:01
RE: Re- Drivers

it has 2 inputs on the front facia but i've ignored them & using the rear ones, if i went to view the manual @ the site whats the betting its in a PDF format, which I cant read on this stupid thing & i've not got a printer, beginning to think computing is'nt my ideal hobby lol ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      4 Sep 2011 @ 00:26
RE: Re- Drivers

Try plugging your speakers into the front jacks instead of the rear. You can download Adobe Reader free from a hundred sites & that will allow you to read PDF files.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      4 Sep 2011 @ 00:33
RE: Re- Drivers

Didnt think of Adobe tbh!, have now tried using the front inputs but nothing & then i tried playing a CD rather then media on system & it now says theres a fault with Windows Media Centre, have tried to download new from site but all it says that XP home is no longer supported ...& i knew that duh!! ...i give up :-(
Thanks for your time & efforts Jon :-)

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      4 Sep 2011 @ 00:35
RE: Re- Drivers

sorry, thanks Rob ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Cliff M. PCIQ IT ProfessionalIT Professional in Wednesbury, WS10      4 Sep 2011 @ 09:48
RE: Re- Drivers

There is sometimes an issue on XP machines with audion and it revolves round the Microsoft Universal Audio Architecture which in my experience causes an issue after the download of service pack 3.

Apparently Microsoft forgot in include UAA support in SP3 driver database.

Does your Device Manager show a yellow exclamation mark against audio ?

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      4 Sep 2011 @ 09:58
RE: Re- Drivers

no Cliff, everythings in order & according to system all work, just that they dont :( ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      4 Sep 2011 @ 10:10
RE: Re- Drivers

Terry
download that PDF file, read it, and check the connections

Cliff
Sound on this is AC97 not Hi-Def so the integrated architechture thing shouldn't apply here

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      4 Sep 2011 @ 10:33
RE: Re- Drivers

Jon, another problem now, i've not got enough RAM or HD space to download Adobe :( ..

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      4 Sep 2011 @ 14:17
RE: Re- Drivers

Try Sumatra PDF reader instead from http://blog.kowalczyk.info/software/sumatrapdf/download-free-pdf-viewer.html. It is much smaller and seems to work just as well. It is free.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: terry p.      6 Sep 2011 @ 09:37
RE: Re- Drivers

Thanks Alan that was a great help ...

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post

Do you need computer support?