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Topic:

files missing

Posted by: garry m.      15 Mar 2013 @ 17:28
files missing

i have recently reformatted my hard drive reinstalled windows xp up to and including all updates and re-activated windows but when i switch the computer on again it comes up with system files are missing and deteriorates from there , at first i thought it might be a failing drive so i re-did with another drive pre-formated but i again got as far as the reactivation of windows and again when i switched on the next day the error message came up system files missing, can anybody tell me what is happening?

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      15 Mar 2013 @ 18:50
RE: files missing

sounds like the disk you are installing from is missing setup files
I presume its a copy, not a real Microsoft disk?

Alternatively, tell us which files are said to be missing. If they are registry files then you probably have faulty memory

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Reply by: garry m.      17 Mar 2013 @ 10:41
RE: files missing

no it is a genuine retail Microsoft disk,
i have just switched the machine on it starts beeps does the windows loading screen goes to the welcome screen and reboots, i allowed this to repeat it self 3 times just to make sure it was not updates rebooting the system

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      17 Mar 2013 @ 11:19
RE: files missing

OK, so exactly which files does it say are missing?

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Reply by: garry m.      17 Mar 2013 @ 13:29
RE: files missing

will now only get as far as the welcome screen then reboots itself

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Reply by: garry  m.      17 Mar 2013 @ 13:31
RE: files missing

the MB is a P4M800 PRO-M from a Packard bell machine

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Reply by: garry m.      17 Mar 2013 @ 16:39
RE: files missing

i tried to boot it into safe mode and a black screen came up with the message windows system32 config system error or missing try recovery so i tried recovery but half the commands were of the screen rebooted it loaded as far as the desktop and then displayed the error message generic host process for win 32 services has encountered a problem and needs to close rebooted from the menu and it did the same ,switched it off left it 2 hours switched it back on and we where back at getting to the welcome screen, twice it rebooted and the third time it got to the desktop before it rebooted

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Reply by: garry m.      17 Mar 2013 @ 17:52
RE: files missing

i looked at your second suggestion a bought the memory , i had 2 1gb ddr533 modules installed i uninstalled them and tried them individually and the system booted with no errors i also had a 512 module and again tried a combination of 512 and igb the corsair value ram continued giving a host control error the system now appears stable but i will leave it a couple of hours and see if it remains so , i did look up the motherboard and some forums intimate there is a problem with this motherboard and pc4200 ram

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      17 Mar 2013 @ 23:36
RE: files missing

"windows system32 config system error or missing" is a classic symptom of a memory problem. It could be faulty memory, but as you say it looks like this board has issues anyway (at least Tom's Hardware forum seems to think so)
Its a cheap board from ECS, and they're not reknowned for stability or longevity, so no real surprise.
Basic rule - once you've got it running stabily, leave well alone.
However, this may be one of those cases where it could be worth upgrading the BIOS. Assuming you are using a real MS Windows CD, and not installing from a PB or Acer recovery disk, check the ECS website for a BIOS update. ECS are notorious for releasing update after update to resolve glitches

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      17 Mar 2013 @ 23:39
RE: files missing

PS to the last
If you do flash the BIOS, the DMI area will also be overwritten so any Packard Bell recovery disks will stop working on that board, and any installation based on them will become deactivated

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Reply by: garry m.      18 Mar 2013 @ 22:07
RE: files missing

thank you Jon for the time you have spent helping me and i will see a bought updating the bios, and i will steer clear of ecs MB and stick with asus

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