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DELL Inspiron 15R laptop wifi only connects at home

Posted by: Sergios S.      1 Oct 2014 @ 16:42
DELL Inspiron 15R laptop wifi only connects at home

I am having with my DELL Inspiron 15R laptop:

1. I can connect to the WiFi in my own house, but when I take my laptop out with me to coffee shops/libraries/other homes the WiFi does NOT work. I enter the password, and it looks like its connecting, but the internet browser will not open.

2. For the first 10-20 minutes after my laptop has been switched on at home, the internet connection is unstable. It comes and goes several times, before staying connected for good.

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      2 Oct 2014 @ 23:10
RE: DELL Inspiron 15R laptop wifi only connects at home

" but the internet browser will not open"

that sounds more like a security issue of some kind than a networking issue. Do you have third-party firewall software on the machine? My guess is you have, and its locking down network activity on everything except your own network

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Reply by: Sergios S.      3 Oct 2014 @ 09:00
RE: DELL Inspiron 15R laptop wifi only connects at home

so the 3rd party firewall software needs to be uninstalled from the dell laptop so that all the networks will be able to work?

I can also go into device manager and uninstall and reinstall the network adapters which will install the relevant device drivers needed. I can also go to dells support website and update the relevnt wifi drivers from there. I can also go into the command prompt and use the ipconfig release and renew commands to make the internet connection work again.

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Reply by: Sergios S.      3 Oct 2014 @ 09:02
RE: DELL Inspiron 15R laptop wifi only connects at home

I need a quick reply, please

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      14 Oct 2014 @ 20:43
RE: DELL Inspiron 15R laptop wifi only connects at home

well....did you uninstall the firewall? Which one is it?

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