Computer Repair and PC Support across the UK

As Featured in the Guardian

Free Computer Support Forum

Hardware Related Issues

Topic:

hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

Posted by: DAVID B.      13 Mar 2009 @ 11:41
hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

Reply by: Richard B. PCIQ IT ProfessionalIT Professional in Edinburgh, EH1      13 Mar 2009 @ 12:00
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

David, why did you replace the hard drive if all that was wrong with it was a virus?

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Seth N. PCIQ IT ProfessionalIT Professional in Wembley, HA0      13 Mar 2009 @ 13:58
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

David you need to ask the recovery CD from the manufacture of your PC (E-SYSTEM).

We can't provide you that CD.

23 of 41 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      13 Mar 2009 @ 14:00
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

I've a feeling that will probably have an image on the hard drive, not a recovery disk. In which case a proper Windows disk is required

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      13 Mar 2009 @ 19:49
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

yep I was right. Ei-System machines normally have a hidden image recovery process, so by replacing the drive the recovery method has gone
Choices are
1) beg/borrow/buy a windows CD and try installing it yourself
2) pay a techie to do it for you
3) You can order backup recovery disks online for some Ei-System models from The Tech Guys at
http://recoverymedia.thetechguys.com/Default.aspx
Go through the wizard to select the correct model

Usual caveat emptor applies: this site has no connection with DSGi, The Tech Guys, or any affiliated companies, so any purchase is at your own risk. Make sure you select the correct model

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      13 Mar 2009 @ 20:00
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

and just a point of clarification Ei-System (its not E-System whatever the logo looks like) is an exclusive brand to DSGi, and The Tech Guys are the ONLY UK source of those disks - and official support. Don't bother trying to track down a UK support site for E-System: there isn't one

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      13 Mar 2009 @ 23:30
RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

Is it a daft idea to suggest putting the old hard drive back and running the restore image?

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post

Do you need computer support?