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advent 5711 no wireless connection anymore

Posted by: Lynsey C.      16 Aug 2010 @ 15:00
advent 5711 no wireless connection anymore

Hi, we use our laptop for general stuff, banking, email etc.. It used to connect wireless no problem but all of a sudden its stopped. I phoned BT thinking it was their fault but she said my wireless was turned off, i located the touch sensitive button under screen which showed as on & tried Fn +F10 but still no joy, had new router but still nothing. Typically its just out of warranty any help welcome, i currently use the cable to use internet. please reply in lamens terms!!

Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      16 Aug 2010 @ 19:01
RE: advent 5711 no wireless connection anymore

Okay, either:
1) The wireless adaptor on your laptop is turned off - it's often controlled by a toggle switch so you might accidentally turn it off whilst trying to turn it on.
2) Your wireless adaptor has stopped working; which could be a software problem but is more likely to be faulty hardware.
3) Your wireless adaptor is working but cannot connect because you haven't told it about the change of router.

I wonder if this isn't one of those problems that an experienced person could sort out quickly and where it might be worth paying a PCIQ Professional to come to your house and do it for you? We can try to sort this out for you on the forum but we need to somehow narrow down the range of possibilities.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      16 Aug 2010 @ 19:04
RE: advent 5711 no wireless connection anymore

rough guess, either the internal wireless card has failed, or its come loose/lost contact
Open the machine and reseat it
If that fails then disable or remvoe it and use a cheap USB wireless adaoptor instead

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Reply by: j d.      4 Aug 2014 @ 13:00
RE: advent 5711 no wireless connection anymore

Press fn + f2. It worked for me ;)

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