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Topic:

start up problem vista home premium

Posted by: G C.      5 Aug 2009 @ 19:53
start up problem vista home premium

Every time I receive updates on my computer and load them , the next time I try to start up it wont when I use start up repair it is then fine until further updates and it wont boot up again, I diagnosed problem as 'patch' causing it why is this happening every time its so frustrating how can I stop this I am on Vista home premium

Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      5 Aug 2009 @ 21:00
RE: start up problem vista home premium

Sometimes when you install an update, on the next reboot, it has to do some additional work. If you stop this, and do a repair, it will take it back to the previous version. Try letting it reboot and just wait and see if it starts again OK. Otherwise, next time it happens, look for the Update Log file, that may give some clues.

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Reply by: Gary C.      5 Aug 2009 @ 21:23
RE: start up problem vista home premium

Thank you very much for your answer I made a disgnosis and it said failing to start due to patch any ideas and do updates always cause these problems

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      5 Aug 2009 @ 22:03
RE: start up problem vista home premium

Updates are meant to go smoothly, seamlessly and cause no problems. Vista can be a bit difficult to fix when it does go wrong and were you to call me in to look at your computer I would probably choose to start again, completely re-install Vista then make sure all updates installed correctly.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      5 Aug 2009 @ 23:47
RE: start up problem vista home premium

if I understand you correctly, you have identified the exact update or "patch" which causes the problem

Which specific update is this please?
Please also advise the make and model of your computer as the problem may be specific to the type of machine

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Reply by: Daveyon M. PCIQ IT ProfessionalIT Professional in Walsall, WS1      6 Aug 2009 @ 07:31
RE: start up problem vista home premium

Why not simply do a system restore instead of reinstalling the OS? I personally think that's a big waste of time. After, set Automatic Update to NOTIFY you before installing any updates. That way you can choose what & what not to be installed. Not all updates are crucial to your system.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      6 Aug 2009 @ 08:23
RE: start up problem vista home premium

Well yes, a System Restore would be a good option to try if the problem has just arisen and you can restore to a date before it started. The wording of the question gave me the impression that the problem was long-standing and this wouldn't be an option.

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Reply by: GC .      6 Aug 2009 @ 11:33
RE: start up problem vista home premium

Thannk you all for the advice
Firsdtly the PC is GatewayGT5072b with Vista Premium Home
Secondly the compouter stated a patch was causing the problem not which one exactly and this does tend to happen every time i install Windows updates and has been happening for a long time only I'm now fed up with it thanks again for any further advice

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      6 Aug 2009 @ 12:10
RE: start up problem vista home premium

As this has been happening for some time it is probably too late for System Restore. So you either need to identify the root cause and fix that or start over again with a re-install.

What happens if you go to Start - All Programs - Windows Update and View Update History: Are any updates being successfully installed? Can you look back in the records to identify what updates were applied around the time things started to go wrong?

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Reply by: GC .      6 Aug 2009 @ 23:13
RE: start up problem vista home premium

I checked and all updates are successful and the ones which failed are updated at a later date
so its only the start up after an update and once I get to log on screen everything is fine from there its the initial boot up only

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Aug 2009 @ 01:57
RE: start up problem vista home premium

so it fails to boot once, but does the next time? Or have I misread your statement?

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Reply by: GC .      7 Aug 2009 @ 16:58
RE: start up problem vista home premium

Yes it fails to boot up and thwen I go through repair procedure and its OK until next update then fails to boot again

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Aug 2009 @ 17:56
RE: start up problem vista home premium

ah I misunderstood - the way you phrased it seemed to imply that hte machine would boot on a second attempt without a repair

All you can try is to sequentially install the updates one by one and see which is the culprit

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Reply by: Gc .      8 Aug 2009 @ 12:50
RE: start up problem vista home premium

Ah thanks for that Ive checked all my update file and the only one which has failed to reload is from HP software for my printer all the Windows have loaded sucessfully, so would I be able to remove this from the list and do you think this would then help start up

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      8 Aug 2009 @ 21:52
RE: start up problem vista home premium

yep, if you look at the details for that update, there should be an option to hide or disable it
Select that and it goes away

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