Computer Repair and PC Support across the UK

As Featured in the Guardian

Free Computer Support Forum

Software Related Issues

Topic:

Apple Mac log in problems

Posted by: Peter S.      13 Oct 2008 @ 11:33
Apple Mac log in problems

My Apple Mac starts up fine but when I try to log in with my password it either doesn't work or when it does the screen remains blank with a magnifying glass symbol in the top right corner which i can not open as when I hover over it the whirling multi coloured circle comes on. Any suggestions gratefully received..

Reply by: Ant M. PCIQ IT ProfessionalIT Professional in Pontyclun, CF72      13 Oct 2008 @ 16:28
RE: Apple Mac log in problems

Hi Peter

What version of OS X are you running?

Have you performed any kind of upgrade recently?

You reference to the magnifying glass symbol seems to suggest that you are getting logged in but something is getting stuck somewhere (the magnifying glass is more than likely ths Spotlight search tool)

Many thanks
Ant

Many thanks
Ant

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: John W. PCIQ IT ProfessionalIT Professional in Wantage, OX12      18 Nov 2008 @ 08:26
RE: Apple Mac log in problems

I know this is an old post, but in case not resolved: try starting up with the shift key held down if you are running OS X 10.4 Tiger or 10.5 Leopard. It sounds to me like you are sometimes putting in your login wrongly, and that there is something stopping the desktop from fully loading. Starting in safe mode with the shift key may help get you further.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Richard B. PCIQ IT ProfessionalIT Professional in Edinburgh, EH1      18 Nov 2008 @ 17:03
RE: Apple Mac log in problems

The problem is the fonts are corrupt in the users library folder.

You will need to start the laptop up in target mode, delete the fonts folder and then reboot.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post

Do you need computer support?