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Dell laptop troubleshoot

Posted by: j t.      24 Feb 2009 @ 19:13
Dell laptop troubleshoot

This is a real longshot but hoping that someone may have come accross this problem before and can offer a solution..........but my sons DELL INSPIRON 1300 laptop has developed a problem.........he was installing a wireless modem and it asked him to restart the computer so he did, it then started up and the dell loading screen appeared and it loaded then the uppermost tool/information bar appeared and the screen went completely black but still with a backlight showing? hope this makes sense and that it is a simple settings/reset problem I am sure that it is not a major problem that requires new parts etc.

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      24 Feb 2009 @ 22:18
RE: Dell laptop troubleshoot

restart it, keep tapping the F8 key till you get a menu
Select "safe" mode and see what happens
If that fails try again, this time selecting "VGA mode" (for XP) or "640x480" (for Vista) and see what happens. Does it boot into windows then?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      25 Feb 2009 @ 07:11
RE: Dell laptop troubleshoot

Or try "Last known good configuration" if the other options fail.

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Reply by: Seth N. PCIQ IT ProfessionalIT Professional in Wembley, HA0      25 Feb 2009 @ 11:11
RE: Dell laptop troubleshoot

If last known good configuration is failed or any other option is failed in safe mode(F8).

And if you got important data in your laptop,I suggest you not to try any other method to fix the problem otherwise you can loose your data.

It is worth,if you call an IT professional for help.

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Reply by: lisa a.      19 Apr 2017 @ 08:24
RE: Dell laptop troubleshoot

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Reply by: lisa a.      19 Apr 2017 @ 08:24
RE: Dell laptop troubleshoot

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Reply by: lisa a.      19 Apr 2017 @ 08:25
RE: Dell laptop troubleshoot

Call us Our Dell Laptop Support Number: +1-877-773-3202 (toll-free) for optimal Tech Support services, Dell laptop customer service, Dell laptop helpline. Technical issues by customers - blank screen, color, Bright or dead pixels problem
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Reply by: lisa a.      19 Apr 2017 @ 08:25
RE: Dell laptop troubleshoot

Call us Our Dell Laptop Support Number: +1-877-773-3202 (toll-free) for optimal Tech Support services, Dell laptop customer service, Dell laptop helpline. Technical issues by customers - blank screen, color, Bright or dead pixels problem
Dell Customer Service
Dell laptop Support
Dell Support number

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