Computer Repair and PC Support across the UK
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More to the point, why do people buy Advent?
If you're thinking about buying a new laptop v's repairing the old one then I'd be tempted to say buy a new one. A new hard drive is £60, labour would be roughly the same and a Windows 7 installation disk will be over £100.
You are outside of the UK ! Move here from Belguim and then we can help you ! Bye !
Version of Windows on both laptops? AV installed? Security software installed? Age of laptop? Have you tried 3's website and the latest software from there?
Do you mean the grids don't print out?
Jamie, Do as Jon first suggested - double the RAM (or more if you can). Increasing the amount of RAM from 512MB (frankly I'm not surprised that your having speed issues) to AT LEAST 1GB. Visit www.crucial.com/uk to buy the correct type of RAM for your PC. Once you've done that then the other issues will fade away into the background.
The spammers return...
Settings for BT are: username: email@example.com pop and smtp: mail.btinternet.com NO SSL, ports 25 and 110 user authentication turned on.
External keyboard will be the only fix. How old is the laptop?
PS The encryption levels (WPA2 - WPA - WEP) need to be changed through your wireless router.
Have you ever been able to connect to this wireless connection using your laptop? If not then I'm willing to bet that your encryption is WPA or WPA2. Some XP machines don't like WPA or WAP2 encryption so you should change it to WPA and test - if it fails to connect then lower the encryption to WEP I'll bet you're using a wireless dongle as well which is another pointer to the encryption being too high for it to connect.
Why do you want to wipe the laptop? If you don't know the administrator password then how have you been using it? Why do you need the administrator password?
Poor 3G phone signal. Getting 'real' broadband is the only answer for you.
prizegiveaway.org is a website which is McAfee is blocking access to and which is why a virus scan does not show anything. http://www.siteadvisor.com/sites/prizegiveaway.org It's a scam site - stay away from it.
Hi Kate, Follow these instruction to create a peer-to-peer network: http://docs.info.apple.com/article.html?path=Mac/10.5/en/8339.html If this works and your husband can connect to it using his laptop then the airport card is good and something is wrong with your installation of OSX. If it doesnt work then your airport card is faulty / intermittently faulty and will need replaced.
Richard to the rescueâ€¦.. hopefully! Kate, try these: 1. Turn Airport OFF 2. Navigate to the folder (NOTE THE DIFFERENCE): /YourHardDrive/YourHomeDirectoryLibrary/Preferences/SystemConfiguration/ and delete the files Jon listed: a) com.apple.airport.preferences.plist b) com.apple.nat.plist c) com.apple.network.identification.plist If you can't find your wireless network in the keychain then it means you have NEVER connected to it using the Mac but you also say that the Airport is on and the network name is ticked. Do you have a phone or another laptop with wireless? If so can you connect to the wireless? Try this as well: Go to System Preferences -> Network -> Airport -> Advanced -> Select your wireless network name and press "-" to delete it. Shutdown, restart and try again.
A new battery is required.
The webcam will only work with software that specifically uses it such as skype or MSN unless Advent has included a video programme for you to use.
Ah.. Jon has stated exactly the same info!
You can buy an adaptor for the micro slot on the left hand side that will allow you to plug in a HDMI cable to your TV. Please note though that if your Mac is earlier than mid-2010 then you will not get audio through the HDMI lead and you'll have to find another solution for that.
Change the router for a startâ€¦ Netgear, Belkin and D-Link are the 3 best brands. Does the Siemens router have an external aerial? Netbooks aren't well know for wifi reception due to the smaller aerials that are fitted in to them.
Tell us the manufacturer and model of the motherboard and we should be able to help you.
Copy and paste this URL: http://www.intel.com/p/en_US/support/detect It will detect any Intel drivers and tell you if updates are available.
jpeg files are notorious for remaining corrupt, even after being recovered. Put this one down to experience and always have a verifiable backup of your valuable stuff.
You will need to buy OCR software to do what you want.
The software on the 3g dongle is hard-wired (ie read only) so cannot be written to.
The best (technically) free AV's are Avira and AVAST. Steer clear of AVG. No, a virus can not infect your 3g dongle.
Kenneth - have you tried reading the manual yet? Please do NOT tack your questions on to the end of other subjects - your question doesn't relate to any of the previous posters so why do it? If you want to ask a question then start a new one. It's quite simple really.
It could be a charger fault, a power board fault, a motherboard fault or even a battery fault. There is absolutely NO way of telling without examining it.
The IP address for Nitisha shows he is in Indiaâ€¦ Nitisha - this is a forum for UK users. Sorry but we can't really help you anymore.
If it is a Canon then it will be set to autodetect the area(s) to be scanned hence the multiple sections. What does your manual say?
This is probably not the reason or cure but I have seen PC's (Mac and Linux) where there is no internet connectivity and yet Skype continues to work. The fault for this is DNS. The laptop connects to the router and gets its DNS from there whereas Skype doesn't use the routers DNS to connect to the Skype server therefore no internet browsing AND Skype working. When you say that the laptop is connecting to your home network okay what IP address is it getting from your router? Can you open up a terminal, type ifconfig and post the results back here please.
Speak to "3" - they are your provider.
Error 711: Cannot load Remote Access Service Connection Manager will only concern you if you need to create new network connection. Try th epossible solution posted at #9 and #10 here: http://windows7forums.com/windows-7-support/18850-error-711-cannot-load-remote-access-connection-manager.html Do you have the original Windows 7 installation DVD?
Michael - Have you ever heard of full stops and capital letters? They make forum posts MUCH easier for us to readâ€¦ Installing SP1 removes all previous restore points so all we can suggest is going into add / remove programs and see if SP1 is still listed in there. If it is then uninstall it. At some point you WILL need to reinstall SP1 so better do try again as soon as possible.
What version of Windows? ARE you running Windows or Linux? Have you tried it in safe mode? Do you get past the point of logging in (if enabled)? We need far more information than you have given us.
Try manually downloading the service pack and reinstall it. Which version of Windows are you using?
CM - Bugger off. This post is over a year old now and you've done nothing but drag it back up.
Judging by your IP address you are using a 3-mobile dongle. If your problem is with 3 or the dongle then CONTACT THEM. We are NOT 3 nor are we their technical support.
What on earth are you talking about Albert? What messenger? What files to be updated? What have you paid for? We are not psychic and need far more information than you have given us.
Have you spoken to the dongle company?
You may have downloaded SP 1, 2 and 3 but have you installed them? HP's website is the only place you should be looking for any missing drivers. However, if the worst comes to the worst try this: http://www.devicedoctor.com/
Have you tried HP's website?
Tina - Speak to 3. They are the people you should be asking about this, not us.
Kelly, can you please use punctuation so that we can read and understand what you're saying. Have you tried the dongle in another computer? Have you spoken to TMobile?
First of all Linda, stop putting exclamation marks (!) at the end of every sentence. It makes what you are telling us difficult to read and is just plain stupid. Follow these instructions and tell us how you get on. http://support.microsoft.com/kb/982116
Ah, my rant to Asif failedâ€¦ Oh well.
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You will need to pay for an engineer to come out and fix it for you. We will not tell you over an open forum.
While rubycox is correct, what the hell is he blethering on about?
PS Those two links are for Canadian Healthcare (viagra etc) - nothing to do with porn emails at all. What he DOES need to do is download and run combofix and then hitman pro to clear any malware on his computer. It sounds as if his machine may be part of a spam botnet.
Those are not email addresses, they are websites. He obviously clicked on the link inside the email and as a result of it his email address has been confirmed as "active" hence all of the spam he is now getting. There is NOTHING he can do about it...
Yes it can. If the graphics chip is overheating then you will need it professionally repaired otherwise you run the risk of making things even worse.
It sounds as if the blue screen and your other problems are NOT related. Why did you strip down the innards of the PC when all you had was a blue screen error?
Santosh, We are not a career directory. If you want to find out that sort of information you will need to contact your local FE colleges.
We're PC experts, not Apple internal ELECTRONIC experts. Speak to Apple or you could try VIS (http://www.applemacparts.co.uk)
What internet security software are you using?
Maplin are usually very good for this sort of stuff... Did you install any software that came with the card? If so then try starting the computer up in safe mode, uninstall the software and reboot the computer.
Yes you can.
Bookmarks are stored on your web browser (IE, Firefox etc), not on a website like google.
Rocketmail is supplied by Yahoo so try that option.
Try repeating that in proper English and we may be able to understand you.... BUT I think what you're saying is the laptop doesn't work without the mains lead plugged in? If so then the battery is faulty. Replace it.
Probably the motherboard and/or the processor overheating. Open it up, clean out all the dust, reseat the processor and fan and let us know the results.
If you want a quote for repair then you will have to place a call through the system.
You can also change your screen resolution higher as well.
Hardware fault. It will cost you money to fix it.
John W - What are you talking about? The 3 dongles don't need a micro memory card. you're thinking about a SIM cardâ€¦.
If its an OSX update that is failing then try downloading the combined update from Apples website and installing it manually.
Philip - How do you know the RTC has stopped working? If it is the battery as you think then why are you trying to get into the BIOS to record its information? I suspect that you don't actually know what your doing so why not pay up and get someone professional to fix it for you.
Terry, I'm sure if you had simply typed in "postcard from hallmark" then you would have found the answer easily. If your friend had done the same then he/she would have not caused you this problemâ€¦!
On your mac go into applications / utilities and open "keychain access". Search for your wireless name and delete it. Try to reconnect to your wireless network.
Pardon Rasim???? Try giving us more information and we MAY tell you how to fix it yourself.
Here's something that is even better than a Mac magazine - and you already have them on your Mac. Open Finder, Go to your hard drive (probably called Macintosh HDD), then "User Guide and Information". There are 6 documents in there and amongst them are "Welcome to Snow Leopard" and "Macbook User Guide". Those two documents will teach you just as much as any magazine. Enjoy!
And you're in the States. This forum is for UK residents.
This is a bug in the latest version of OSX (Snow Leopard, 10.6) http://discussions.info.apple.com/message.jspa?messageID=10125630
It will stay in drafts until you send it. That is how all email programmes work. UNLESS you have the same occasional problem as I do on my Mac - I compose an email and send it BUT there is still a copy in the drafts folder. In this case I simply delete the copy that is in the drafts folder.
Faulty network card...
I have a vague memory of having come across this problem beforeâ€¦. Colin - Have you tried uninstalling and reinstalling the Kodak software?
What has changed since you last successfully did this?
What was the notice? What version of Windows? How do you connect to the internet? We need a lot more information...
Contact 3 - we are not 3 technical support.
Blinkning file symbol means that the start up files are either missing or corrupt. You need to restart from the disks that came with the Mac (Insert the DVD into the Mac and press and hold down the C key while switching the MAc on) and run disk utility. If that fails to repair the start-up problems then reinstall OSX over itself. You 'shouldnt' lose any of your dataâ€¦ Failing that, get a PCIQ engineer to come and pay you a visit.
Ah, I missed that bit!
Download and install Windows Live Essentials 2011
Contact "3". We are NOT their technical support.
This is a support forum for UK only. Not Spain.
Contact your telephone company about this. We are not their technical support.
If you don't know what your doing then don't touch itâ€¦. BUT, as it's now broken, have you had a look on the manufacturers website or on Asrock's website? Find the motherboard model number and go here: http://www.asrock.com/support/download.asp
"â€¦.upgrading the ADSL signal.." Richard H, Whoever told you this little gem needs to be shot for misinformation and getting you to fall for his /her windup.
Did you look at Time's website?
Have you tried replacing the fuse in the mains plug?
No user-servicable parts inside. 240v There is no reset switch / button inside computers.
What are the errors?
http://www.freeridegames.com/ They certainly don't look graphics-intensive. Pamela - what is the operating system on your computer? XP, Vista or Windows 7? What model of graphics card do you have inside your computer? Do you know how to change the current settings of the graphics card?
Jackie: How do you connect to the internet?
iMovie '09 or '11 is able to import and play AVCHD movies
What do you mean by sound / video links? Do you mean the drivers?
Jon is right. The gray folder means that the computer cannot find the operating system. Causes can be a dead / dying hard drive or the operating system files are corrupt. You can try to boot from the installation DVD that came with the computer and try to reinstall the operating system. You "shouldn't" lose anything but don't quote me on that.
What you need to do Chris is plug the external monitor in and use the Fn+F4 key combination to switch between internal and external display. Jon - You're a mine of information!
If you read your first post you will find that you did NOT tell us what it was. What are the symptoms your pc has? Why do you think it is the switch?
Colin M - I have no idea who you sent it to but we are NOT Acer.
In my 9 years I've never had a faulty switch on a PC
I presume you're talking about your computer?
Katie: Please start a new topic then we can help you better.
You would have run the risk of blowing the BIOS chip which would have screwed the motherboard up completely.
It's all academic now. The PC is pretty well stuffed and getting it working again through this forum will be highly unlikely. You'll need to get someone to fix it for you. Just a thought - you did put the BIOS battery back in correctly?
So the problem is / was with the hard drive. Simples! I can't remember the last time I had to go into the BIOS to reset / change...
Let this be a lesson to you Martin - If you don't know what your doing then don't do it. You are now in the position where you will have to pay a professional to fix it for your friend.
Either blown power supply or blown motherboard. Replace the power supply - its the cheaper place to start.
Dianne, Whatever you do, DO NOT use your Mac. The more you use it the less chance of recovering the lost data.
Anybody here called Murray?
Agree with Jon. Sounds like a thermal problem and will be completely unrelated to the extra RAM you have installed.
Try changing the screen resolution. Does that fix it?
Please translate into english Diane...
Cheryl, You can also try this AVG tool before trying to uninstall: http://www.avg.com/filedir/util/support/reset_access_avg9_en.exe This will reset the registry permissions for AVG keys.
How good a signal do you have with 3? If its loading only parts of websites then I would suspect a weak signal. ORâ€¦. there is a flash or ad blocker on your computer.
You can download the AVG removal tool here: http://techdows.com/2009/04/download-avg-removal-tool.html Make sure you choose the correct version for your computer (32-bit or 64-bit).
Ah ha, I see your at Uni of Strathclyde. Just 40 miles awayâ€¦ ;-)
Marte, this may be a really silly question but have you tried the brightness controls (F1 and F2 keys)? I genuinely had a customer this evening who told me that her Mac laptop screen had gone. 30 seconds after looking at it the screen was back to normal!
How old is the laptop and just how messy is your floor?!
Is there any particular reason why you want the Professional version?
Please start a new thread about your viruses. The 3 dongle has NOTHING to do with the viruses.
Please don't double post your questions.
We need more information...
You can delete all the software you want but with 256MB RAM the machine will NEVER be fast. Remove your startup entries and add more, a lot more, RAM to the machine. Or consider buying a new PC.
If you don't know much about computers then most of our answers will baffle you. Best to arrange for an engineer to come and visit you.
If it says there's no service then its pretty obvious - you have no 3 phone signalâ€¦.. Move house will fix it.
Alan - Win 98 SE supported USB
Capability v's speed can be summed up (for those who remember) simply - 6502 processor v's x86 processor. The 6502 was faster and had less instructions but you couldn't do a proper comparison because they were two different architectures. Same same can be said of Apple computer (pre Intel) v's Windows PC's And the same can be said about Celeron v's twin core processors. All of the above are like comparing chalk and cheese. Just my 2 cents worth :-)
I'll vote for a crack in the motherboard at the corner where it can be touched to crash it. The other crashes are due to the board expanding when heating up and breaking / shorting circuits. You need a new motherboard in the laptop.
And that your flash player is up to date.
If its a software issue then PROBABLY yes, otherwise no. When the computer is switched on how long is it till the first crash, then the second crash and then the third crash? Does the time interval get shorter between crashes?
Could be overheating, random software crashes or a piece of hardware getting ready to die. Time to get a pro in to look at it.
Is there anything in the system logs? If you don't know what/where these logs are then you need to get someone in to look at itâ€¦.
Well, repairing winsock will have nothing to do with Windows not being able to write to memory. It should not be asking you for the installation disk either which makes me wonder what programme your using to repair winsock? If you want to repair winsock then use this programme: http://www.snapfiles.com/get/winsockxpfix.html Use this programme to ensure that ALL of AVG has been removed: http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
Ignore that, yes it does. I have to ask though, why didn't you simply read the manual or try an xD card to find out yourself? Google is your friendâ€¦..
Flash memory card only...
This is a support forum for UK residents. You are in Macedonia.
What happens when you press the eject button (on the keyboard)?
More information requiredâ€¦â€¦ Operating system? Browser type?
And try uninstalling, reboot and reinstalling the 3G software.
Is this repeatable? ie does it happen every 10 mins (or however often) or randomly? Does it happen with quicktime or realplayer?
For those who are having similar problems this website should help: http://www.portforward.com/english/routers/port_forwarding/routerindex.htm
Jon: As usual you are a wonderful mine of information - you put the rest of us to shame :-)
What you can try is this: On another computer, download a programme called combofix and burn it to CD. Start your own computer in safe mode. Put the CD in and run combofix. Once its finished then reboot your computer and remove Avira and replace it with Avast antivirus and set it to schedule a boot scan. Once you've done all of the above then let us know what's happening.
So you have a virus-ridden computer with an illegal copy of Windows and a potentially failing hard drive? Time to call in a professional.
Kate, you may want to try the following: Change the wireless name of the BT hub and the channel too. I have seen Mac's with intermittent wireless problems that have been cured by doing the above.
Or it could be some software you installed thats causing the crashing. Can you start it up in safe mode and tell us if the crashes continue?
And I'll just addâ€¦.. UNENCRYPTED backups!
Power supplies don't hold charge - its the battery that holds the charge. Tell us EXACTLY what happens... Does the power supply 'brick' have a green light on it? If not have you tried the laptop with another power supply?
Ah ha, I spot the problem.... You have obviously upgraded your Outlook from an earlier version and the pst file hasn't been upgraded with it. Your PST is at the magic 2GB limit - it's maximum size. You will need to create a new PST (2007 format) through Outlook (File - New - Personal Folder) and then manually copy ALL of your email over to it. It's a pain to do but at least it will work for you.
I suspect the OP has a live.co.uk or hotmail account. Am I correct Roger?
As Seth asked, what antivirus have you got installed? How big is your pst file? Is the pst file one that was created with Outlook 2007 or was it created with an earlier version?
Try compacting the pst file.
You will need to update the driver for it through Windows Update. Right click "Computer" and choose "manage", choose "devices" (or similar wording", right click on the "USB printer" and select "update driver".
Hi Jillian, Does the drawer open when you try to insert a disk. Does it recognise normal DVD's (ie films)? Does it recognise CD's?
For your information Rog, you have a 2 year warranty from John Lewis. It doesn't matter if the machine is ex display or not.
Frank, yes you will but you will have to use it through your web browser.
Vicki, this is a support forum for the UK. Your IP is from the US, from Monroe, using Charter Communications.
Try following the instructions for using disk utility here: http://support.apple.com/kb/TS1417 Let us know the result.
Do the other programmes work (iphoto, itunes etc)?
Have you tried my suggestion Linda?
Press and hold down the power but for at least 5 seconds then switch it back on.
What version of operating system? But you know enough to use splashtop and Express Gate?? I suspect this could become a long conversation so I suggest you simply arrange through this website to get an engineer to come and fix it for you.
Its a problem with your USB port drivers. Unplug everything from the USB ports and see if the computer works normally.
You will need to give us more information about why Windows isnt working. None of us are mind readers....
Almost certainly a malware attack. Unless you have knowledge of getting into the system in other ways I suggest you arrange to get a professional to fix it for you.
The power supply will be universal voltage so you have nothing to worry about. On the adaptor 'brink' look for something along the lines of 'AC 100-240volts'
It sounds as if the drivers aren't compatible with your version of Windows. Go to Orange's and 3's website's and download the latest version and let us know if that fixes the problem.
And be more careful next time!!!
It's more than likely the screen has gone. Time to think about getting the screen replaced though you will find that most IT bods will not do screen repairs because they cost so much.
I notice there is no IPv4 ip address, only IPv6. Is IPv4 ticked in the network properties page?
Which programme are you talking about?
It sounds as if the motherboard has gone. Your photos etc should be safe but you'll need to get a Professional out to rescue them for you.
Your IP shows that you are from Serbia. These forums are intended for UK users only.
It's the cord thats faulty.
You've broken the crystal ball again Robin, haven't you?!
pop and smtp are both mail.btinternet.com You will also need to turn on smtp authentication as well
What was the original problem that you had with the laptop?
Andy H - why drag up a post that is over 3 months old?
There should never be a reason to format a hard drive just because it's running slow. Get a professional to look at it and save yourself the grief of losing everything.
A motherboard can't crash - it's solid state electonics. A hard drive can crash. Is that what you meant? If not then we need far more information that you have given us.
If the several new mice don't work on your laptop then I would suspect the laptop is at fault rather than the mice. Have you tried them on a different computer? If they work on it but not your laptop then it is the laptop at fault.
The PXE-E61 message means that the laptop is trying to boot from a network image. Change the boot order within the BIOS and start again. Obviously, if you're having to post here to get help with something that could easily be answered using Google then your friend hasn't chosen the right person to do something vaguely technical to her laptop. Give it back to her and let her choose someone who knows what they're doing.
After I posted it I realised that I should have said an RJ11 cable....!
A telephone cable....
Effectively what you're doing is putting the hard drive into a new PC and the Windows licence only covers one PC which is why it is telling you to reregister (ie buy a new licence). If all you want to do is access the files to recover some stuff then why not consider an external USB hard drive case and plug the drive into that? Ignore completely what the Packard Bell guy said - he's leading you on a string(er)!
And what on earth is an emi stringer?
Peter - we need a lot more information from you. Your sentence is no use at all to us.
Makiko, please use proper English so that we can understand you and use properly constructed sentences.
Set the page size to A4 if you are using normal sized printer paper.
try cleaning the CD... GENTLY......
Probably the monitor is faulty given the fact that you refer to it as a VDU!
Come on people, this question was asked 6 MONTHS AGO.
Update you Flash Player for the browsers.
3 have no updated software on their website so go with Alan's idea and try a system restore. Without actually sitting in front of the PC there is only so much we can do / suggest.
Never listen to friends of friends. They are dangerous! Are you using the original software that came with the dongle? What is the model number of the dongle?
Windows Explorer is nothing to do with the internet... Do you mean Internet Explorer? And please, help save us from confusion, and type in PROPER English so that we can understand you.
Mmm.... What happened between last week and working and not working? Have you tried the dongle in another computer?
Siobhan, have you tried plugging it into a different USB port and see if it works?
Almost certainly an over-heat problem. It could be the processor or one of the other chips on the motherboard. Why now? Simple, its 4 years old...
Which email client are you using?
Have you checked your computer for viruses?
You will have to get in touch with whoever provides your email and ask them.
Yes, you will need the original operating system CD that came with your computer. You need to reinstall the OS
Does she have an account setup in your email programme? If so then delete it.
Laptop? Desktop? Microsoft? Apple? More information required...
If you have to wiggle it about then I'd guess at a dry solder joint on the motherboard.
Dodgy video cable or connector within the laptop. You will need a professional to repair it.
Almost certainly a thermal problem. Is the processor fan working?
In device manager try right-clicking on the DVD drive, choose uninstall and restart your PC. Vista should find it again when it reboots and reinstall the driver. Does that make any difference?
Do a google search for 'free nero' and you will find the link to it there. Or here: http://www.nero.com/eng/downloads-nero9-free.php Did you look for it?
scan your computer for viruses and spyware first. This will no doubt be the cause.
You've turned on the disability access functions. Go into the system preferences and then into 'Universal access' and turn everything off
More than likely a thermal overload on the processor or motherboard, especially if it was as dusty as you hint at. If so then you are looking at having to replace motherboard, processor, processor fan and RAM chips unless you can find an identical board for sale somewhere.
And what is the software called?
Files 'should' be recoverable. Fixing - is this an XP or Vista computer?
Or spelling... What version of Windows are you running? XP? Vista? What?
It was the 3 Connect software that changed your network settings. You will have to go into the network location and delete the 3 Connect connection.
Get rid of your viruses then and let us know the results.
Come on guys! Nigel asks a questions and then you all go of onto a discussion that wanders away from the original question. Nigel, are you still reading this?
Keith - out of curiosity what are the top running process? It's not kext by any chance?
Good simple fix Jon. I'll have to remember that one for the future.
Ah Vista... You WILL need to get a professional to reset the password for you.
Create a second account on your computer, log into it and find the location of the 'Show Desktop' icon (right-click and choose Properties to get it). Open My Computer, navigate to the location shown and copy it from there to the root of your C drive. Log back in as yourself and when you then click on the "Show Desktop" icon point it to where you copied the file to.
You will need specialist software to change the password. Get a professional in to do it for you.
Realign a hard drive????
You will have to connect the printer to your Mac via USB to get both working simultaneously.
Hi Jon, It's a Mac and I suspect he means a router rather than a switch. That particular model of printer is capable of wireless printing which would be far easier than connecting by ethernet and wouldn't need to use a switch/router/whatever so he would be able to browse and print at the same time. Modem sharing doesn't exist with Mac's!
The 3G dongle will grab the active network connection and that is why you cannot connect to the printer while you are browsing. If you connected to the internet through the switch then you would be able to use both at the same time.
Eh? You say blank blue screen but then you say no display. Is the display blue or blank? Do you get ANY messages at all on the screen? Any noises? (beeps etc) Does the computer SOUND as if it is starting up normally?
What is the make and model of your printer? If you are using a 3G dongle to connect to the internet then how is the printer connected to the computer? What sort of cable?
Download and run Combofix: http://download.bleepingcomputer.com/sUBs/ComboFix.exe PLEASE NOTE: This is dangerous software in the wrong hands so if you are not 100% certain about running it then please get a professional to do it - it has the potential to screw up your PC.
Download, install, update and then run Superantispyware from here: http://downloads.superantispyware.com/downloads/SUPERAntiSpyware.exe Once it has finished cleaning your PC let us know the results please and then if there are anymore issues we can go from there knowing that your PC is clean(er).
Sorry James but we need A LOT MORE INFORMATION from you before we can even hope to understand what it is you're asking. What is the printer folder message that you are getting? We need PRECISE messages...
It could also be a corrupt winsock entry....
Hi Sebastian, Your call came through on my account today. You will need to take it to Apple for repair unless you want to be charged in excess of £100... The earphone sockets are part of the main logic board and are not replacable without either: 1. Replacing the entire board (Â£400+) or 2. Some incredibly delicate soldering skills (and the very real risk of damaging the logic board).
Out of curiosity what is the make and model of your broadband router? I had a customer with a TP Link router that could only browse Google pages and nothing else....
If you don't have the installation disk then there is nothing for it but to place a call for a PCIQ engineer to come and repair your laptop.
Derek, its time to bite the bullet and get some professional help. Place a request for an engineer to come out and fix it for you.
More information required before we can help you....
Shaun, What is the error? Please add punctuation to your messages too please so that we can understand what you are saying.
Stephanie, The USB port SHOULD work with the Laserjet. When you were setting it up, did the HP software setup the IP printer port? (Printer / properties / port and have a look at the line with a tick in it)
Hi Chris, Resetting the PRAM will not affect the RAM issue. Did you use the Crucial scanner to tell you what type of RAM you had in it already? No firmware upgrade is required on this model for OS X
The probable cause is disk corruption... Kate - you should probably run disk utility and check your hard drive for corruption's and permission problems. Go to applications / utilities and you'll find 'Disk Utility' in there. Any problems then please let us know.
Hi Kate, Same as the Quark problem, have a look for the preference files in library/preferences folder. There should be at least 3 of them so this time don't delete them. Click on each file, press the enter button and rename each file. Do this one file at a time and then launch Distiller. If it starts up then you have found the corrupt file and you can then delete it. Jon - Busy moving house at the moment!
Hi Bethan, On the battery is a small button which, when pressed, tells you how much charge is in it. If you press it and there are no lights then it is either the battery or the charging circuit on the logic board. A new battery will be cheaper!
Kate, Have a look for the preference file for it. It should be located here: Open Finder and navigate to /yourusername/library/preferences folder and rename the preference file for Quark then restart it. Does it still bounce?
What operating system does your old computer have? What CD installs?
Nigel, There is no need to format and restore simply because you have a virus. Make sure your antivirus is installed and up to date then scan your computer to get rid of it then... ... download and install superantispyware, update it and run a scan for spyware. After both of these your computer will be fine.
What cable are you using? Is it a PROPER USB transfer cable?
David, why did you replace the hard drive if all that was wrong with it was a virus?
Mark, As well as giving it a scan, if you go into the options / preferences in superantispyware there are system repair functions in there. Run the ones relating to desktop and system restore too. In fact, run 'em all! It can do no harm and will at least reset everything back to default values.
This sounds an odd one. First thing to try would be a thorough check for viruses and spyware. Download and install superantispyware and run it. Once you've done that come back and let us know what it found (if anything)
Do you have Norton Internet Security installed?
Yes you can with one caveat. 1. You will have to enable disk mode through iTunes. 2. The photos will not be the same size or resolution as the originals. They are smaller and compressed so expect to lose some quality and size with them.
More than likely it is a corrupt hard drive (MBR or boot files) Unless you know what you're doing then its best to get a professional in to fix it for you.
Are you using Safari or Firefox? Is this a new problem or one that you've always had? When you click on a link to download something what happens?
It sounds like an overheat / sensor problem. Time to get an engineer in to have a look at it.
Or try updating the driver for the monitor but I'd be surprised is that was the issue.
It wont be the connecting lead. If it was then you would have more than just the full stop not working.
I've seen this with a Mac owner who had a hotmail account. Some one, somewhere simply went through eveery possibly combination of letters to guess their hotmail password and then once in, sent out a lot of spam offering 'cheap' chinese electrical goods. If your email address is msn or hotmail then this is what probably has been done. However, as Alan suggests, also check your PC for spyware.
As noted by Graham D this is an easy one to answer. An alternative is to hold down the <ALT GR> key and press any of the arrow keys.
Open the laptop, find the slack USB port, tighten it if possible, put laptop back together again.
Facebook is basically one huge flash app. Derek - Try reinstall flash and that should fix it.
Reinstall Adobe flash player...
Jon is right - remember though that a system restore will NOT replace any damaged photos / music etc and WILL NOT get rid of the spyware screensaver. For that you will need to download an antispyware program and scan your computer with it. It might be worthwhile doing a chkdsk to check / repair any errors on your hard drive as well. http://support.microsoft.com/kb/315265
Blown fuse in the plug / Blown power supply / blown motherboard.
IE8 is still a beta product so simply uninstall it and hopefully that should cure your Live Mail problem. Forget about Reg Cure too. Uninstall it. The registry is simply too valuable to be messed about with. Mouse freezing - Try changing the power saving options in the Control Panel.
Crude attempt at advertising.
You will need to go into the Netgear configuration page (open a web browser and type 192.168.0.1 into the web address bar). You will need your broadband username and password too.
Andrew - No fishing for customers location. That is not allowed.
Slow and low in what way? Any error messages?
Your computer has been nobbled by scamware software. You will need professional help to get rid of it. Place a call on PCIQ for an engineer to visit you.
Charlotte, try the instructions here: http://ask-leo.com/how_do_you_remove_wireless_connections_in_vista.html ... to disable your existing connection and then try to reconnect.
Is your computer's internet connection wired or wireless? Have you tried resetting your broadband modem? (Pull out the power lead for 30 seconds, plug it back in and try to connect to the internet) Do you have firewall software such as Norton? If you do have Norton then try uninstalling it and then try to connect to the internet.
If it's tea then I would be VERY surprised if it will work. Tea will leave a residue on the circuit boards and if the tea had sugar in it then it will be even worse. The advice about drying it out only really applies when it is water that has been spilt. MA - You're probably looking at repair and/or replacement.
Well spotted Robin! Sarah - you cannot have more than one ADSL router on the same phone line.
Come on guys, keep it non-technical and the answers directed to the poster please. We're straying off-topic... :)
Sarah, Jon has some good suggestions there but can you try this please (you never know...) Open up your web browser and in the address bar put 192.168.1.1 and press enter That will open the router configuration page and it will then ask you for a username and password. The defaults are admin and admin. Hopefully there will be a configuration wizard that you can use that will ask you for the encapsulation type (PPoA), username and password (supplied by Tiscali), I'm working from memory here but that should be all it asks you. Finish the wizard and then give it a minute or so to restart etc. Once it has done so then can you try the internet and let us know which lights are on on the front of the router and whether or not they are flashing or steady? Thank you :)
And make sure that it is set for VC-MUX and 0,38
Hi Sarah, Have you configured the router for PPoA or PPoE?
Type in proper English please and then tell us what the problem is.
Hi Ross, You don't need to put full stops in every space you can find... It sounds as if your hard drive has developed a serious fault and needs to be looked at. Arrange for a professional to have it checked out.
Having had experience of both wireless and mains wired, wireless will always be more practical and who cares what the data transfer speeds are? After all, most broadband speeds at less than 10M so at even at 108, 54, 36 or whatever there is spare capacity. As for setting wireless up on Linux - only with an up to date kernel and distro. And when Joe Bloggs goes to install his latest PC game they soon learn what compatibility means... Nik - USB dongles are absolutely fine. Netgear are the best known brand and are pretty reliable. Jon - Agree totally about MCSE's.
Sounds like the RAM chips are loose.
Jon: Or just a cheap 'n cheerful £20 graphics card :) Good luck Wayne.
It could also be the video card that is faulty... When you switch the desktop on does it SOUND as if it is trying to boot up? Do you get the power light coming on?
It sounds for all the world as if Norton, even when disabled, is blocking internet access to IE. Rob - Try uninstalling Norton rather than just disabling it and let us know what happens. I'm willing to place a wee bet on this one......!
You need to buy an external USB CD unit
Hi Janice, The two errors are completely different and unrelated (as hard as it is to believe). For of all, you will need to correct any disk problems you have using Microsoft's built-in chkdsk program then it sounds as if the disk errors have corrupted your Sage software. Once the disk errors are corrected then you'll need to reinstall Sage again.
Use the original CD that came with your printer and when the Windows installer asks for the location of whatever file it is trying to install point it towards your CD drive.
Victor - the "netsh firewall reset" only resets the WINDOWS FIREWALL and NOT Norton..... Oh, and Vista doesn't have the 'run' command enabled as default.
Is this the famous 'We sell top quality Chinese electrical goods' problem? If so your Hotmail account has been hacked - all you can do is change your password to something better.
It could also be that the keyboard needed to be removed to replace the hard drive and the ribbon cable connecting it has not been reconnected properly. If that is the case, take it back to whoever did the HDD replacement and insist that they reconnect the touchpad for you free of charge.
Removed by PCIQ Staff
No it's not David. Rolling back does not get rid of the infection. I really wish people would learn just what a system restore ACTUALLY does....
You've been nobbled by one of the many rogue software scams that are floating about and they are almost impossible to get rid off without professional help. Time to part with money and get someone in to do it.
Some BIOS's have an case open setting. Try disabling it (if it is there)
Just to add my 2 euro cents worth... As well as the AVG, download the free version of superantispyware and scan your computer with BOTH programmes
Lee, what is the blurb? Exact wording please...
Do you see a magnifying glass icon on top right hand of the screen? If so the your fonts folder is corrupt. If not then there is a startup program causing the problem. As you cannot boot into safe mode (using the shift key) then there is little that you can do as a user. Time to seek professional help for either cause.
Bin it. This is such an old spec'd laptop that it will cost you far more to repair than replace. Newer, more powerful laptops can be bought for less than the repair cost.
Hi Aileen, Open finder and go to your home folder (the one with the little house icon) and double click on it. When that folder opens you will find more folders and one will be called 'downloads' Click once on it, hold the mouse button down and drag the folder onto the dock. Problem solved!
You need to enable file sharing on the mac. System Preferences / Sharing. Map a drive to the Vista machine for saving docs etc. Go to finder and press Option - K and look for the PC in the network.
Margaret - what was the free trial software you installed....
If you've tried different power supplies and it still doesnt work then you are looking at a new logic board. For a Macbook Pro the cost is (minimum) £425.00 ex VAT
Bob, On the keyboard, mouse and USB sender there will probably be a small button that you can press. Pressing it should connect the k/bd and mouse to the sender.
Gah, Robin took the words right out of my mouth... Ywo hard drive problems points to a problem with your laptop rather than with the drives.
Now, how does Brijesh Patel know that the posters surname is also Patel???????? Where does ndis.sys come into the problem????? Same file name (sptd.sys) capitalised in both messages... I think this is a fake posting.
Is it this one Babs? http://www.dealgiant.co.uk/archive/advent-6411-review-free-laptop-with-broadband/ Jon - it appears they have reused the model number.
From experience of other laptops, there shouldn't be any need to turn it on - start Skype and it should find and use it automatically.
You have a corrupt fonts folder within your home directory. You will need to connect your mac mini in target mode to another mac (or pc if it supports firewire) and delete the contents of the library/fonts folder. You can also log in as another user if you enable root access and then use the terminal application to delete the folder contents.
Hi Carl, Go into the control panel, then internet options and change the home page to one that doesn't drive you crackers.
Given the length of this thread and the amount of information that Jon, Alan and Robin have supplied, maybe you should bite the bullet and get someone in to finish the job off for you? There is only so much information that can be passed on by a forum.
As far as I can see that model only has a composite video/audio output so you would need to buy an adaptor to convert it to USB or firewire before you could use it with your laptop.
From a reliability point of view, ease of use and backup, HP.
Sounds like the motherboard is gone. Best to replace the laptop
The problem is the fonts are corrupt in the users library folder. You will need to start the laptop up in target mode, delete the fonts folder and then reboot.
Yep, agree with both Jon and Alan - It's time to pay for some professional help.
Follow the instructions here: http://www.windowsvistaplace.com/antivirus2009-antivirus-2009-removal-instructions/spyware-removal and then run malwarebytes. Good luck!
Tongue-in-cheek reply - Roger, you could always go for a Mac and have none of these problems! Jon's advice is always top notch and is almost always worth following.
Do you have German enabled as one of the optional languages through "International' or 'Keyboard" settings in Control Panel?
She would have to get professional help
Roger, Does it happen consistently with a second blank disk?
Press "Alt GR' and the arrow keys
You can get USB wireless sticks but they are few and far between.
Hi Doreen, You will need to buy an Apple Airport card to put into your Mac before you can use the wireless. They cost about £60 and you can get them from your local Apple stockist or have a hunt on the internet.
Processors almost always CANNOT be upgraded in laptops. Consider buying a new one instead.
More information required........
Sounds like you'll have to bite the bullet again and replace the laptop. While you're in there though, remove the hard drive as a professional will be able to copy your data (photos, doc's, emails etc) onto the replacement laptop.
My psychic abilities have failed me this time... What error code? Give us information and THEN we should be able to help.
If it is starting up and showing the 'Mac' starting then the hard drive is okay. Try starting the laptop up while holding down the shift key until you see the Apple logo. This will start it up in safe mode. Lets us know what happens with this.
Autoarchive is very tempimental and I've NEVER successfully seen it work as it is suppose to. To create a new archive file click on File - New - PST
As long as your using Outlook on your new pc then it should just a simple case of copying the .pst file from your old machine to the new one and configure outlook to use it.
It sounds like a corrupt registry to me. If so then you will not gain access to the external drive by putting it into the computer. The only solution would be to get a pro to look at it.
Hi Jon, Sometimes there is a BIOS setting that enables IDE 'compatibility' for SATA drives (ie IDE emulation) which would then allow use of the recovery console.
It sounds as if the hard drive may be corrupt (the repair error message). Stop using it (you risk losing data / photos / music etc) and either take it in for repair or place a call for a mac engineer through this site.
What in the world is â€œError Code Purple,â€ ? A quick search on the net revealed that this was a booby trap placed in computers in which a â€œtattooâ€ or numerical signature of the motherboard and hardware configuration is created at the factory and encoded into the restore disks on a particular computer. When you re-install your system, it checks to make sure the system has not been modified. If you have modified your system, the â€œtattooâ€ generated by the checking program will be different than the original, and the system will not boot. The underlying problem is that there is a .bat file that calls a python script to check the tattoo upon boot up. If you remove that call, then there is no check and the machine boots up just fine. The file is: C:hpinConfigCheckcfgchk.bat
Code Purple error results when you try to install a Compaq/HP tattooed OS onto a non-tattooed motherboard. If your computer is a Compaq or Hp, then your tattoo on your motherboard is either improperly tattooed, damaged or missing. This tattoo can go missing if your computer has been in a shop and had its motherboard replaced with a non-Compaq/Hp tattooed motherboard. Sometimes even computers that are repaired directly by Compaq/HP are returned with non-tattooed motherboard and have their OS reinstalled using a non-tattooed version of the OS. To repair this, you will have to get the motherboard retattooed by Compaq/HP in order to reinstall the Compaqa/HP tattooed OS install disk that came with the computer. An alternative to doing this is to purchase a retail copy of the OS, such as buying a retail copy of Windows XP. These retail copies of the OS will install on any brand of computer and do not require a tattoo to be present.
We will need a lot more information than you have supplied. Operating system? Do you get an error message? Do you have UP TO DATE antivirus on your computer.
Ermm guys, this thread is 5 months old now...
Hi William What is the make and model of your laptop?
Blown motherboard.... almost certainly
Can you double-click on the speaker icon beside your clock and double check that the "Mute' box doesn't have a tick in it.
How on earth do you know all of these little gems of info Jon?!
Paul, try this link for info on the recovery CD. http://recoverymedia.thetechguys.com/Default.aspx
The Tech guys must be the most useless bunch of idiots I've ever met.... Try repeatedly pressing the F10 button as you switch on the laptop. There should be a recovery partition on your computers hard drive (unless it was the hard drive that was repaired in which case you have lost it). If that doesnt work then you will have to contact Advent to get a recovery disk from them.
When you print the document is the photo printed?
Richard....not Alan! Go to bed Jon, your eyes are obviously not working too well!
I should add a caveat though. If there is too many corruption's on your current hard drive that can't be repaired then some of them may be carried over on to your new hard drive.
The F5U513v isn't even listed on Belkin's website anymore so it is obviously an old / discontinued device. Where did you buy it from? Are you SURE it is working and if so, what makes you sure?
The replacement cost (excluding labour) for a power supply is £135 ex VAT.
Forget my last post. If you can't turn it on then it is more thank likely the power supply. What do you mean by you had an error in the hard drive?
How far does it get in the startup process? Do you get the 'bong' and the Apple logo?
Go into System Preferences / Network / Advanced / WINS and put the workgroup name in there. Then go back to System Preferences / Sharing and ensure that File Sharing is ticked. Any problems then post back please.
You want to be able to drag and drop file with your desktop and the server. FTP is the only way that you will be able to reliably this. There are other ways such as VNC with drag-and-drop capabilities which may work for you but they tend to be a bit hit-and-miss
The easiest and simplest to prevent any infection is to unplug your ethernet cable.... ;-)
or use format c: /u ! (Don't try this at home kids, get a grownup to help you...)
You're looking at well over the £100 mark to replace the lid.
Very true Jon, I forgot that bit! From my own arsenal, superantispyware then smitfraud and then combofix.... preferably all run in safe mode.
If you open up a command prompt (click on start / run /type in 'cmd' and press enter) and type in 'ping www.google.com' what results do you get?
Of course, it helps if I read the title of the posting!
That's assuming it's an HP. Sara - we need to know the make and model of your laptop please so that we can find a proper driver for it.
If you got into your add/remove programs (through the control panel) and uninstall iTunes then reinstall it that should solve the problem. Don't worry about losing your stuff, you wont unless you don something very silly!
The scope of the recovery service is pretty much the same as yours. I think in all these years (7!) I've only come across 2 or 3 drives that I have had to send away and they were all due to the electronics. Let someone else's insurance worry about the data!
And thank you for letting us know the about the final outcome.
Yep, you'll need an identical hard drive so that you can move the controller from the good drive to the faulty one. Be VERY careful as there are some small and thin ribbon cables connecting to the HDD chassis.
Ah, I've just realised who posted this message. Morning Alan B!
Our company offers a data recovery service and we tend to do most of it in-house. If the hard drive isn't being recognised by the BIOS then it is (more than likely) the controller that has gone which will mean replacing the electronics on the hard drive. When I have had to use an external company then it has been http://www.dataclinic.co.uk/ Warning - Data recovery is now cheap. Expect to pay a good few hundred pounds for this service.
It should only cost you roughly £100 to get an engineer to come out and resurrect your hard drive. It sounds as if there are some corruption's on it that are preventing it from starting up and can be relatively easily fixed by a professional.
Try Be Un Limited (owned by O2) or O2 themselves. They currently have a special offer on: £16 - £20 per month for up to 20MB download speed. Just remember that the advertised download speeds of any supplier will be under ideal conditions and almost no-one gets those!
PS My recommendation for your NAS unit: http://www.pcpro.co.uk/labs/81392/synology-disk-station-101g.html
Almost all NAS units that I've installed on Mac & PC networks have worked well. The only problem I've found is that the suppliers tend to only supply Windows software and forget about the Mac side. The only problem that you may face is if your Mac's are 10.5.x and you want to use Time Machine as the backup software. TM needs to format the NAS as journalised therefore the Windows machines will not recognise it.
Microsoft Word isn't and never has been a part of the operating system. It is an add-on, a separate purchase.
The usual cry.... MORE INFORMATION REQUIRED.
In the BIOS, what is the startup sequence set to?
In that case either the AC adaptor is faulty or the motherboard on the laptop is goosed. Either way you will need to get a professional to look at it for a more accurate diagnosis.
Does the laptop power on when you use the just the power adaptor (ie with the battery out)?
Make and model of laptop? Windows or Apple? Error messages? Why did you think it was the battery?
We're going to need a LOT more information from you before we can hope to solve it. What is the FULL error message that you get?
Any silicon heat transfer compound should do the trick. Another brand is Unick, 10 grams for £5. Speak to your local friendly Maplin staff
The main causes of overheating are: 1. Bad air flow within the case. 2. Underpowered CPU fan. 3. CPU over-clocked. 4. Bad thermal seal between the CPU and cooling fan. If you are 100% certain that it is none of the above then let us know.
On last thing, are you offered the choice of Windows or Ubuntu when you switch on your laptop? If not then Windows is gone, erased, deleted, scrubbed, no more. Kill brother!
From previous experience the linux (Ubuntu) boot loader (GRUB) will have to be overwritten before you can reinstall Windows. You will need to overwrite the MBR record on the hard drive before the Windows reinstall will work. Get a professional in to do it. And, if you think we professionals are expensive, wait until you see how much an amateur costs... and keep brothers away from it in future!
Grab yourself a copy of CDBurner XP Pro. It's free and will do everything you need.
You need dvd-rw / +rw, not -r / +r
Usually this is caused by corruption on your hard drive. The best bet is to call in a pro who will be able to fix it for you.
PS The trojan and Windows reactivation are not related in any way.
If you have a legitimate copy of Windows then follow the instructions and you will have no problems. http://support.microsoft.com/kb/307890 If you are looking for a way around a dodgy version then look elsewhere.
PS Ecodisk's seem to have a habit of getting stuck in slot loading Mac's. For the sake of the environment and your Mac, bin them and buy some decent ones.
How far does it get before it reboots? If its before Windows starts up then try unplugging RAM, HDD etc and see if it still happens? If it happens after Windows has started have you tried enabling boot logging and seeing if that give any info?
As soon as you switch on your Mac start pressing the eject key. Keep going until it comes out (up to 1 minute). Make sure you are using a wired keyboard though. A bluetooth keyboard will not make this trick work.
1. Open your VPN connection properties 2. Select Internet Protocol (TCP/IP) on the Networking tab for the properties of the VPN connection. 3. Click Properties, and then click Advanced. 4. In Advanced TCP/IP Settings, on the General tab, clear the "Use default gateway on remote network" check box. 5. Sorted :-)
Adobe Flash plugin download page here: http://www.adobe.com/products/flashplayer/
Hi Sophie, There will be no problems running the instructions. Now, the mental image of belly dancing..... Hmmm!!!!! Come north of the border and offer lessons!
It sounds as if the database if corrupt. Please follow the instructions here: http://support.microsoft.com/kb/268322 Let us know how you get on :-)
You will need to boot from an os x cd/dvd and use the password reset utility. There is no other way...
This is a really odd one Sophie! Did everyone receive the newsletter 4 times or only some people? Do you have multiple email addresses for the people that received it more than once?
And... 3. How many email accounts do you have set up in Entourage?
1. Did today's newsletter go out in one go or did you have to do a resend at any point? 2. Do you have separate mailing lists within your Entourage address book and if so, how many?
Double click on the trash can, select the untitles cd then do a right-click and select 'get info'. Once the info bar opens have a look at the bottom in the section where it says something along the lines of 'permissions'. You probably have read-only permissions for it so change the permissions to read-write adn then you will be able to empty the trash. Any problems then please get back in touch.
Have you tried starting the laptop in safe mode?
Has logmein ever worked from home to office? The usual reason is that your IT administrators have block the relevant port in the company firewall. As far as I remember, logmein uses up to 6 ports (holes in the firewall) and these may have been blocked. Your best bet is to check with the company's IT people first.
Do a google search for 'c0000139' or 'windows sp3 gdi32.dll'. Your questions will be answered.
I don't know about he pre=release versions but I've certainly seen it with two recent installations.
One known issue that I have seen twice with SP3 is the gdi32.dll problem. This results in the PC blue-screening at every boot. Fix is here: http://forum.benchmarkreviews.com/showthread.php?t=11795
just be thankful it's not in txt spk!
According to the PCIQ admins we (the professionals) will have our own private forum in a month or so. Once we have it then we can comment on the grammatically-challenged and everything else that we want. Until then I feel that commenting in public on their abilities or otherwise does no good and can potentially put the clients off from using this wonderful service. Just my 2 euro's worth.
Apparently it is possible for LCD screens to leak fluid. http://answers.yahoo.com/question/index?qid=20080120195742AAID2vh http://www.experts-exchange.com/Hardware/Displays_Monitors/LCD_and_Plasma/Q_22960446.html http://www.techsupportforum.com/hardware-support/laptop-support/171612-monitor-leaking-i-beleive-need-help-please.html According to one of the posts listed it could be a mercury compound leaking out. If so then be very careful. Mercury can be lethal. Either way though, your screen is bust and will need replaced. There is no hope for it at all.
Bad luck Lorraine. I hope you didnt lose too much. Coo, messages deleted by the admins. I've never seen that before.
We will need to know the filetype of the film. You may be able to tell by the filename (the last three letters after the dot)
I 'think' he may mean Internet Explorer is being minimised and his downloads then fail. Where's my Babelfish?
Hi Robert, Given the technical nature of the fixes suggested I suggest that you get a professional in to it for you. Messing about with the registry can serious screw up your computer.
Agreed Jon, the standard of English on some of these postings is atrocious. Maybe PCIQ could publish the IP addresses of the posters along with their messages?
What you are being told to download is more than likely a virus disguised as a media codec file. Unless the video comes from a legitimate source (Apple, Microsoft, BBC etc) the chances are that it is a virus in disguise. If your downloading it from limewire etc then it almost certainly is dodgy. PS Full stops and grammar would help us properly understand your question. Can you please try again?
I'm assuming that Winfast is one of Leadtek's TV cards. Fiona - We will need a much clearer description, preferably something we can all understand, and FAR more information.
N.S. I've no idea what makes you think that resetting the memory will correct this problem.
Is your computer Microsoft Windows, an Apple Mac or something else? When you initially plug your new printer into the computer what does it do? We will all need more information from yourself before we can help you further.
Thanks Alan. Done and dusted.
There are so many different makes and models that it would be almost impossible for anyone to give you an idea. And then, if we did, a new model would come out cheaper than the one you just bought! As a rough guide, go for HP or Dell. For HP use their 'chooser' link: https://www.simplyhp.co.uk/Laptop+Chooser For Dell go here: http://www1.euro.dell.com/content/products/category.aspx/notebooks?c=uk&l=en&s=dhs&cs=ukdhs1&~ck=bt On a personal note, try and avoid Microsoft Vista like the plague, it will cause you nothing but untold grief. Good luck with your final decision!
Thunderbird isn't the prettiest piece of software but it is certainly functional. You may have to download the english (uk) dictionary separately and install it.
Mike, Installing Firefox will not change anything on your system. It will offer to import your bookmarks, home page, history etc when you first install it.
ok, try right-clicking on it in the device manager, choose 'uninstall' then shutdown and restart your computer. Does it work now?
It sounds as if it is goosed. If you go into the device manager (right-click on 'My computer', select properties and then hardware) does your DVD drive show up in there?
Mike, as a alternative to what Alan and Jon are recommending, you could try using Firefox instead of Internet Explorer as your web browser. Firefox doesn't have any of the inherent security problems that IE has and it also doesn't worry (much) about badly written websites.
Hi Joe, The CDR101 error message means that there is either a driver or hardware fault. If you put in a software CD or an audio CD does it work?
What operating system are you using? Is your antivirus up to date and have performed at recent scan?
Kumar is one of the many false posting and job requests that were made over the last couple of weeks. The PCIQ team have been having to manually check job requests (which has led to a manual delay in legitimate jobs making it onto the site), forum postings etc and this one has obviously slipped through the net.
You may be right Alan. Possible fix for this mapi32.dll problem: http://support.microsoft.com/kb/926196
System restore will only restore system dll files. As mapi32.dll is part of office and not windows it will not be restored. Have you tried doing a repair (add/remove programs etc) as I suggested in my earlier post?
The mapi32.dll refers to a part of Microsoft Outlook. If you go into add/remove programs, go down to your MS Office installation, click on it and choose the change option. Once the installer opens up then choose repair. You may need your 2003 installation CD as well.
Well done that woman! Yes, you can safely delete that file.
Have you checked that the motherboard supports the speed of the new processor? Also, does it beeb at you when switched on?
It's fairly safe using the terminal - you 'shouldnt' lose any data. If you are at all unsure then do a backup and then let me know once it's done. Printer problem - completely unrelated to your spotlight problems but they coujld both be symptomatic of a more serious underlying problem. If you go into applications / utilities and double click on 'disk utility' and (on the left hand side) click once on your hard disk (HDD) and then click on 'verify disk' then do the same with 'repair permission'. Can you let me kow what errors are found?
Ooerr, if you cannot add anything into the spotlight section then it sounds as if there is something (vaguely) wrong with the operating system. If I was allowed to give my contact details then it could be easily resolved remotely. Gah! Do you feel brave and want to attempt using terminal (I will give step-by-step instructions to you)?
Try one or both of these: 1. Go to system prefrences, then spotlight and under privacy (don't search section) add your entire hard drive, restart the mac then remove hard drive from spotlight preferences. 2. (Slightly harder and requires knowledge of the terminal application): Move this file to the Desktop: /User/Library/Preferences/com.apple.systemuiserver.plist and then restart your mac and test spotlight. If that doesn't work, then open Terminal and verify that indexing is enabled, by typing at the prompt: sudo mdutil -s / (and press enter) It should report "Indexing enabled". If you want to rebuild the Spotlight index, then type: sudo mdutil -E / (and press enter) Let us know how you get on with it.
In fact, go into the universal access and turn off everything. That will cure the 'black box' problem too.
Go into system preferences then universal access and turn off 'voice over'
I agree with what Alan has said but before you end up in telephone-hell does your computer freeze if you start it up in safe mode? (Press F8 repeatedly when you switch it on and it will eventually come up with a start up menu). If it doesn't freeze in safe mode then the issue is being caused by either a program that is starting up automatically or it is a driver problem. Try this option first and let us know what happens.
Can you unplug your monitor from the computer and try it again. Does it still switch off?
You will need to go into your BIOS (Press either Del, F1, F2 or F10 at computer switch on depending on the manufacturer) and re-enter the timings for your processor speed (assuming you know what they are) or you could try selecting the 'Reset to Default' option. Lets us know how you get on.
Oops, I should have reread the full thread again before posting :-) So, its NOT the desktop picture which leave only a customised BIOS screen (highly unlikely as no-one wants to mess up a BIOS) so it could only be the Windows XP startup screen. Instructions on how to change it are here: http://www.jakeludington.com/windows_xp/20060219_change_xp_boot_screen.html or here: http://www.geocities.com/thejjoelc/XPbootcolors.html If its the Windows boot logo then you should really REALLY consider getting a professional to fix it. Messing around with kernels is not for the faint hearted. Good luck!
Quote: Everytime my present chap comes over i have to switch the monitor off so he doesn't see the picture. Help :-( I think this just a standard background picture as she clearly states that she has to switch the monitor off to stop her new bloke from seeing it and as the lady doesn't even know how to get into the BIOS I assume that it isn't a customised BIOS splash screen. Sarah: assuming I'm correct then please follow these instructions: http://www.homeandlearn.co.uk/BC/bcs1p11.html Guys: stop the bickering. It doesn't look good for potential customers reading the forums and gives a bad impression to the rest of us.
Hi Anna, Sounds as if the hard drive has given up the ghost. Mac's use a standard IDE interface so you will be able to buy a replacement hard drive for less than £50. It may also be possible to recover your data from the old drive. Put a request in for someone to come and have a look at it.
Try following the instructions here: http://chara.epfl.ch/~fsalvi/Windows/ntfs_recovery/recconsole2.html *** TRY ALL EXCEPT THE DISKPART COMMAND *** and let us know the results.
What sort of re-writable DVD's are you using?
The sites that you can't get into: are they 'secure' sites such as online banking etc (ie do their web address start with https? If so then visit here and follow the instructions. http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
I agree with David, NOD32 is paid-for and a much better choice than Norton. The first thing we tend to do when getting to a customers site is remove the damn stuff!
Who is your email provider?
When you say your service provider lost your emails, what were the symptoms on YOUR computer? Did they simply disappear from your outlook express??
And don't ever EVER click on the 'unsubscribe' link if there is one. As Alan says, simply delete them.
It should work with the d-link adapter. When you try to scan for a wireless connection what does the software show?
Click on the start button and the 'run'. Type in cmd and press enter - this will open up a black box. Type in chkdsk c: /f /r and then restart your computer. Let us know if this cures the problem.
Te pci device will be your sound card. Right-click on it, choose 'update' and when it asks you for the location of the drivers, point it to the audio installation CD
Go to system preferences, then accounts and for each account you haver listed there, check the login startup items. As you install software some of it is set to startup automatically. Deleteing most of them will be fine.
This'll be the accessability settings then! Open up system preferences, click on 'accessability' and untick any boxes with ticks in them.
Hi there, Sounds as if the driver has gone AWOL. What is the make and mdel of the laptop? Have you tried looking on the manufacturers website for the relelvant audio driver for your specific model?
Hi Janette, A couple of possibilities... Is the laptop overheating? Do you have antivirus installed?
Battery problem - If you cannot run it without mains and you have tried another battery then it appears to be a problem with the motherboard in your laptop not recognising the battery. If it is still under warrenty then get back in touch with Sony.
As linux was install after windows it will either be a lilo or grub problem. You will need to rewrite the mbr for the windows hard drive. Follow these instructions: http://forums.techguy.org/2385113-post2.html
You'll need to reset the registry permissions for this one. Follow the instructions here: http://winonline.blogspot.com/2005/11/reset-entire-registry-permissions-to.html Then reinstall SP2