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IT Professional in Reading, RG7

Profile

Steve  B.

Steve  B.

PCIQSP0010

Reading, RG7

41 Ratings

107 Jobs Completed for PCIQ

3 Forum Posts

Member since 7th Sep 2006

Last logged in none

  • PC
  • Mac
  • Home
  • Business

Reviews

4.16666666666667 out of 5 stars
Five Stars
By Catherine H. - 15 Aug 11
5 out of 5 stars
Six Stars
By colin  F. - 3 Jan 11
4.16666666666667 out of 5 stars
Five Stars
By Angela R. - 29 Dec 10
Mr Broughton did the work quickly and professionally.
4.16666666666667 out of 5 stars
Five Stars
By Jackie S. - 18 Aug 10
Login to iMac had failed due to an error with File Vault. Steve managed to get it up running again and retrieve a little of my file in just over an hour. A job well done. Thank you.
4.16666666666667 out of 5 stars
Five Stars
By Phillip T. - 7 Aug 10
Steve called me promtly and we chatted through the problem. He arrived on time and went through a comprehensive diagnostic to find the cause of the malfunction. I was very pleased that he got the PC going within the hour. It took a few more minutes to get things back to normal. Overall, a very good service. Steve was efficient and effective. He knows his stuff. Would recommend him to others and will request his services again. Thank you Steve!
5 out of 5 stars
Six Stars
By sian T. - 7 Jul 10
Steve solved our problem very quickly
4.16666666666667 out of 5 stars
Five Stars
By Janet R. - 5 Jul 10
He was very professional and responded quickly as promised. He was prepared with the proper part and installed it and verified it worked. He was able to provide a new lead with a UK plug to replace the US plug that appeared to be faulty as well. I suggested that the internal jumble of wires be re-secured, but he indicated that it wasn't necessary. However, soon after he left, a connector was bumping into the large side fan of the PC. I was able to secure the wires myself. All works well.
4.16666666666667 out of 5 stars
Five Stars
By Stephen W. - 30 Jun 10
Identified that issue was hardware and not software. Therefore I was covered under warranty and went back to provider
5 out of 5 stars
Six Stars
By sean G. - 23 Jun 10
Steve was very professional. He responded quickly to the request, came over near enough straight away, diagnosed the problem and took the laptop away to repair - bringing it back the night after as promised. I can't comment much on value for money as I haven't had to pay for this kind of thng before, but it was a reasonable price to pay to replace the hard drive.
2.5 out of 5 stars
Three Stars
By Paul Trevor B. - 28 Apr 10
Unfortunately I had to contact him about problems I am still having with my computer and in spite of an e-mail on the 1st April telling me he would, he has yet to get back to me.
4.16666666666667 out of 5 stars
Five Stars
By Les B. - 29 Mar 10
Steve was able to attend in <30 minutes. He carried out a thorough check in addition to resolving the problem.
5 out of 5 stars
Six Stars
By Felicity  B. - 7 Feb 10
I found Steve very punctual, understanding and helpful. His advice was very valuable and I have asked Steve to come again to carry out more work on my computer. I will certainly recommend him to friends.
4.16666666666667 out of 5 stars
Five Stars
By lindsay G. - 17 Nov 09
5 out of 5 stars
Six Stars
By Robin B. - 14 Oct 09
Excellent service. Prompt response within five minutes of registering. Assessed problem over the phone quoted the job and stuck to the quote. Glad to have my computer working so quickly. Would thoroughly recommend Steve to my friends and family (or site users).
3.33333333333333 out of 5 stars
Four Stars
By Leon S. - 28 Aug 09
I have no problems with the quality of service, however £40.00 to clean a laptop cooling fan I feel is to much.
5 out of 5 stars
Six Stars
By Damian I. - 17 Jul 09
Called within 5 mins of e-mail
Arrived when specified
Polite and efficent.
5 out of 5 stars
Six Stars
By Irum A. - 29 Jun 09
2.5 out of 5 stars
Three Stars
By Paul H. - 20 May 09
Steve, was very courteous and professional. Unfortunately, he was unable to resolve the issue that I had with wireless connectivity to an iMac.
1.66666666666667 out of 5 stars
Two Stars
By Laurie N. - 25 Mar 09
Steve was very pleasant, but was not terribly au fait with Macs. He improved the situation, but one problem still remains - that of hanging. To be fair, it seemed to have been cured while he was still here, but it has returned.
5 out of 5 stars
Six Stars
By Heather B. - 26 Feb 09
Steve was extremely helpful in every way. He was very prompt and got my machine up and running in no time. He connected the computer to my home network so I have everything running just perfectly.
4.16666666666667 out of 5 stars
Five Stars
By Brenda S. - 17 Feb 09
Steve responded to my request within 3 hours and arrived on time the following day. He under stood the problem and quickly replaced the failing parts.
4.16666666666667 out of 5 stars
Five Stars
By Katie E. - 7 Feb 09
Although my computer had died Steve was very helpful and easy to work with
4.16666666666667 out of 5 stars
Five Stars
By Richard T. - 23 Jan 09
3.33333333333333 out of 5 stars
Four Stars
By Mark S. - 21 Jan 09
Very helpful, but felt he was not used to Macs.
3.33333333333333 out of 5 stars
Four Stars
By Angie R. - 7 Jan 09
5 out of 5 stars
Six Stars
By David L. - 1 Jan 09
Syeve reacted at very short notice on News Eve, fitting in a job for me that was extremely important to me and my Business. The System crash tookout my main Business PC, and from my end of life it was crisis time in that it needed rapid fixing. It turned out nor to be a run of the mill crash in some respects, but Steve took it in his stride, very flexible and knowledgeable on the topic. Its clear he has a solid genuinely Professional background, not a home grown enthusiast. A Gent, and no ladies on their own during a house call to do a PC fix need have any concerns. A good man who I would recommend to anyone.
4.16666666666667 out of 5 stars
Five Stars
By David T. - 4 Nov 08
Two faults were identified: hard disk was successfully repaired so that computer now starts OK; CD slot won't accept CDs – Steve faileed to repair permanently and called out under warranty advised purchase of external reader.
5 out of 5 stars
Six Stars
By Marianne B. - 31 Oct 08
Very happy indeed with the service and IT Professional .
4.16666666666667 out of 5 stars
Five Stars
By Mike A. - 30 Oct 08
4.16666666666667 out of 5 stars
Five Stars
By Lilly S. - 8 Oct 08
Steve had to come back the next day as my computer cover had been put back slightly wrongly but he was willing to come back and came early afternoon. Whilst he was with me the second time, he fixed a problem with my laptop which saved me having to get a new disk drive so I was pleased - he charged me 80 pounds for the 2 hours he was with me the second time, some of which though was putting the previous days error back on my desk top.
4.16666666666667 out of 5 stars
Five Stars
By William A. - 5 Oct 08
Steve got in contact almost as soon as I had made the request. He arrived on time and ran through different approaches to resolve the issue. The re-installation of XP took a long time and I wondered whether I should have done that myself. In the event, we needed a new graphics card which he had with him. In the end it all took around 2.5 hours and cost £170 (includng the new hardware). This seemed a lot compared to the cost of a new PC but then again we do now have a PC that is as good as new.
5 out of 5 stars
Six Stars
By Peter W. - 6 Sep 08
Steve took a lot of trouble to get to get to grips with a number of minor problems discovered that were no the original reson for the call out, but were none the less irritating me. They are all solved. Well done
4.16666666666667 out of 5 stars
Five Stars
By Syed Kashif A. - 14 Jul 08
A very genuine person. Only charged me for the work he did. Saved me atleast 60 pounds from another quote. Will use again if required. Highly Recommended.
4.16666666666667 out of 5 stars
Five Stars
By Pete L. - 17 Jun 08
called promptly to arrange appointment, gave a good idea of length of time to fix problem and guide price. Arrived at arranged time and provide very good service. I would use Steve again in future
4.16666666666667 out of 5 stars
Five Stars
By Tim W. - 13 Jun 08
Steve B. rang me within 15 minutes of my online request. He managed to sort my e-mail problems, together with a few other niggles, for which I
am very grateful.
5 out of 5 stars
Six Stars
By kenneth W. - 28 Apr 08
Steve B. the IT man was punctual and worked efficiently, restoring my computer to proper order Iwould give 100% for his work and personality, yours faithfully kawillmott.
5 out of 5 stars
Six Stars
By william G. - 31 Mar 08
5 out of 5 stars
Six Stars
By Joan M. - 1 Feb 08
5 out of 5 stars
Six Stars
By tracey G. - 20 Jun 07
4.16666666666667 out of 5 stars
Five Stars
By Judith W. - 2 May 07
He was very good and installed a lot of things on my computer, but only told me how much it all cost afterwards and it was more than I was expecting, but they were useful so I paid.
4.16666666666667 out of 5 stars
Five Stars
By Paula D. - 1 May 07
Steve obviously new what he was doing, he was friendly, kept me informed as to what was going on, gave me a few ideas to help with general PC maintenance & gave me confidence that he could not only fix the problem (& did) but do it as well as it could be done. Calm efficency.